State DASS Head

State DASS Head

Reliance Jio Infocomm Limited
Not Specified
Not Specified

Job Description

Job Description :
  • Job Responsibilities :
    The role is responsible to manage the complete after sales
    support for customers & channel partners, to identify
    prospective franchisees and establishes on organization, to
    manage both forward & reverse logistics, to manage the channel
    partners & their DOA claim settlement, to monitor and review
    Service Performance of authorized service centers and ensure
    they are within the stipulated guidelines of performance.
  • Skills & Competencies :
    1)Technically sound in Device Repair operations 2)Geography
    knowledge, delegation skills, team management 3)Market
    knowledge, diversity management, relationship management, Domain
    knowledge of telecom device 4)Expertise in field repair
    operations 5)Understanding of business training requirements
    6)Experience in device repair operations

Job Details

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