Sr VOIP ENGINEER / TELECOM ENGINEER - PUNE

Sr VOIP ENGINEER / TELECOM ENGINEER - PUNE

Flightcase IT Services Private Limited
Pune
4 - 9 Years
Not Specified

Job Description

Job Responsibilities:

  • Should have sound knowledge of wholesale VOIP business and have worked with similar company
  • Ensuring continuous operation of servers and services of the company.
  • Dealing with Vendors, ISPs, and Wholesale customers.
  • Exposure to Telecom switches and VOIP environment
  • Dealing with Vendors (Termination Providers) for all type of technical issue through Mail or Live Chat.
  • Providing quality support for customers.
  • MVNO experience preferred
  • Product research and vendor interaction.
  • Had worked as B2B team by initiating talks with various customer and vendors for the company stability.
  • Dealt with various big vendors in market.
  • Full understanding of SIP/IP protocols, knowledge of Unix / Linux
  • Opening tickets to track and document resolution of problems with our vendors as well as our customers.
  • Placing test calls. Analyze the SIP Logs, Call legs, CDR, to find the fault in A-Z route of different vendors and replace with the best route.
  • Has good people management skills
  • Willingness to work in shifts
Email : [HIDDEN TEXT] if you have relevant experience

Flightcase is a robust Network Operations and Solution Provider for telecom companies in the US, UK, Europe and Middle East Countries. It is dedicated to deliver Client support management as well as Customer Management and Billing Solutions for entrepreneurs, carriers and corporate companies.

About Recruiter

152

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Functions : IT, Telecom/ISP

Industries : IT/Computers - Software, Telecom

Skills/Roles I hire for: Voip, TELECOM ENGINEER, Voice over Internet Protocol, Sip, Noc

level Hiring For: Mid Level, High Level

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