Job Description :
12+ years for experience with strong experience/knowledge on
Shift: Wednesday – Saturday, 6:00 AM IST - 5:00 PM IST( Week Off – Sunday, Monday & Tuesday)Job Requirements:
- Cloud technologies (VMware/Azure/AWS)
- Windows and AD.
- Exchange and O365.
·Experience in supporting solutions with high availability and real time monitoring. (CA Spectrum, Nimsoft or other monitoring specific applications)
·Knowledge of Microsoft system and application technologies and Active Directory.
·Experience installing and configuring thin client devices and security.
·Experience with Blade Servers and Storage products
·Prior experience with enterprise ticketing systems, such as Service Now
·4+ years Systems Administration experience (Windows)
·Technical Writing and Documentation Skills
·Experience using a Proven method for Compliance reporting.
·Experience with any Linux distribution is desired
·Understanding Citrix Printing Concepts
·App Assignment (User, Grp, OU)
·Platform design XA/XD
·Hypervisors – VMware and Hyper-V
·Bare Metal – Dell, HP and VCE vBlock
·Backup and Restore experience (HA for Virtual environment, EMC, NetApp)
·Understanding and execution of ITIL framework (Especially; Problem, Change Management, RCA and RFC process and procedures)
·Should be well versed in communication (English, Written and Oral) and be able to coordinate efficiently with onsite sub-ordinates and direct in-line managers
·Provide excellent customer service to internal IT customers and application owners and users.
·Years of Experience - 7 – 10 years in an Enterprise Setup (Preferably, Shared Services)
·Education– BSc, BCA, BE
·Computers Desired Certifications – MCSE, ITIL, VMware, Citrix