Sr. Support Engineer

Sr. Support Engineer

Exertia Consulting
Delhi Pune
7 - 9 Years
Not Specified

Job Description

As a Sr. Support Engineer, you will be part ofTechnical Operations (TechOps) team that supports and maintains mission critical enterprise applications. You will be involved in ensuring the availability of the Products and the infrastructure on which they are hosted. You will have access to various monitoring and troubleshooting tools that you would be using to do an investigation and resolve issues. You would also be responsible for doing a Root Cause Analysis and take necessary Corrective Actions to prevent reoccurrence of issues.
The Job
• This role is very similar to a DevOps role, and you will own the production, test and staging environments
• You will design and implement monitoring solutions using advanced tools like SumoLogic, AppDynamics, Splunk, Cloudwatch
• Execute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability Engineering
• Support the operational environment that provides the company client facing applications and meets the requirements of service availability and recoverability
• Organize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis
• Capture and reporting of application availability metrics
• Coordinating, planning and performing application deployments
• Development of automated application deployment scripts
• Work closely with Engineering & Product teams to be aligned with Business
• Demonstrate Ownership and accountability
• Demonstrate leadership and drive the team to achieve goals
• Ability to work as a team and individually for troubleshooting/investigating problems
• Ability to coordinate with Infrastructure support teams and get things done
• Ready for onsite travel for knowledge transfer or related activities

Our client a US MNC , is looking to Hire Senior Application support Engineers for work from Home.

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