Sr. Program Manager

Sr. Program Manager

Amazon
5-8 years
Not Specified

Job Description


DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, smart, and driven people.
Amazon is seeking a Sr. Program Manager for our Amazon NA RME team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sr. Program Manager will be responsible for the configuration, business process analysis, reporting and training documentation development for the EAM system. This position will act as the liaison between EAM software development, Central Planning and Inventory Management (CPIM), Reliability Engineering (RE) teams and the business owners to determine standard work processes, best practices, and new software features.
Key Job Responsibilities:
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
. Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
. Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
. Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
. Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
. Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
. Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
. Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
. Develop, implement, and govern key performance indicators (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
. Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
. Roll up your sleeves and do whatever is necessary general manager / owner mentality
. Create, communicate, and manage budget for projects
BASIC QUALIFICATIONS
. Experience defining program requirements and using data and metrics to determine improvements
. 5+ years of experience working cross functionally with tech and non-tech teams
. 5+ years of experience in program or project management
. 5+ years of experience delivering cross functional projects
. Experience in people management
2+ years experience on Infor EAM v11.4 or higher software package or equivalent Computerized Maintenance Management System (CMMS) software, including: enterprise software configuration, dashboard development using Cognos, Business Objects or SQL Server Reporting Services (SSRS) reporting tools
PREFERRED QUALIFICATIONS
Master's Degree in Computer Science or Business Administration. . Experience in database design, data warehouse and Business. Intelligence (BI) best practices, methodologies and terminology. . Experience in project development methodology. . Experience supporting dynamic BI needs by summarizing and reporting key analytical findings. . Excellent verbal and written communication skills. . 4+ years experience on Infor EAM v11.4 or higher software package or equivalent Computerized Maintenance Management System (CMMS) software, including: enterprise software configuration, dashboard development using Cognos, Business Objects or SQL Server Reporting Services (SSRS) reporting tools. . Experience writing SQL Flex Business Rules and/or SQL Stored Procedures

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IT

About Amazon

Job Source : www.amazon.jobs

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