Sr Assoc-Business Analyst

Sr Assoc-Business Analyst

2-4 years
Not Specified

Job Description

Digital Risk Mphasis is searching for a Business Analyst that will serve as a liaison between the client, vendors and the technical development team. This role is part of the Implementation and Next Generation team for a hosted application. This client will require continual updates to the application to adhere to regulatory and compliance requirements as well as process improvements. This person will be responsible for eliciting, analyzing, validating, and managing the client's needs and must become the subject matter expert.
As part of the Implementation and Next Generation team, this role is expected to learn all the aspects of the application.
.Business application in light of the client's needs and usage
.Overall sequence of workflow
.Mortgage data and transactions
This is a client facing position.
Duties and Responsibilities:
.Develop and maintain a successful working relationship with
oClient teams interfacing with Implementation and Next Generation team
oInternal Business team
oInternal IT and application development teams
.Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensive, traceable, feasible, unambiguous and verifiable
.Ability to communicate (verbal and written) with client and business units that rely on that information to define application requirements
.Collect, analyze and document the client's requirements and clearly transfer the same knowledge to the development team to obtain sizing efforts as well as ensure end product meets the client's needs
.Manage daily operations of Change Management and track throughout the project
.Produces required reporting metrics per the client and internal operations
.Collaborate with internal Development and Product Support teams, to produce detailed application release notes for client reviews on a regular basis
.Document and ensure internal/external processes are being adhered to by the Implementation and Next Generation team
.Availability for on-call 24/7 support or as needed for off normal business hours for support.
Required Skills:
.Minimum of two (2) to (5) five years working as a business analyst
.Quantitative mindset and analytic capabilities
.Background in third-party integration using APIs
.Must be proficient in MS tools and applications MS Office, Visio, Project, SharePoint
.Ability to learn IT based tools and application quickly
.Experienced in client facing communication
.Mortgage industry knowledge desired but not required
.Excellent organizational skills. Experience of prioritizing own workload, the ability to self-manage under pressure to produce accurate work and meet deadlines
.Good oral and written communication skills including competent writing skills, experience of producing accurate and concise documentation and communications, including but not limited to:
ochange requirement documentation
oprocess documentation
orelease notes
.Ability to present information clearly and concisely so that it easily understood by a variety of audiences.
.Ability to understand and interpret data accurately and effectively
.Consistently pays attention to detail
.Ability to comprehend instructions and details but willing to question in order to clarify requirements
.Confident in ability and judgment and willing to take the lead and be personally accountable
.Proven adaptability and flexibility, enthusiastic to new ideas and approaches
.Strong determination to succeed, whilst maintaining tact and diplomacy, even when faced with challenges and obstacles
.Ability to pass client's background investigation

About Mphasis

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