Sr Analyst, IT

Sr Analyst, IT

inVentiv Health Clinical SRE, LLC
Not Specified
Not Specified

Job Description

Job Description :
Position Summary:
The position is responsible for developing, unit testing and deploying applications according to best
practices and guidances within the company to support development efforts surrounding strategic
alliances, sponsor data integrations, custom application development and internal system integrations.
Job Responsibilities:
Gathers and documents requirements by working with Management, users, and technical resources.
Modifies and tests programs in development environment for release to production.
Documents the software design as per standard operating procedures.
Coordinates with Quality Control in final resolution of issues and production release of programs.
Helps determine feasibility of new requirements and compatibility with current systems.
Prepares flowcharts and diagrams to illustrate application behavior and logic.
Enhances existing software to adapt to new requirements.
Analyses and resolves production tickets that aren't resolved by Application Management.
Makes recommendations for improving software processes and completes process improvements
Develops user documentation and knowledgebase articles to support production support.
Develops scripts to improve support processes when required.
Develops, facilitates and maintains product support tools including run books, technical diagrams
and knowledge bases to aid in product support processes.
Responsible for performing activities that are in compliance with applicable Corporate and Divisional
Policies, Standard Operating Procedures and Operating Guidelines and performing other duties as
assigned by management. Qualifications
BA/BS Degree in Computer Science or related discipline or equivalent work experience.
Experience / Knowledge:
Required: Three (3) years of professional experience in an application support role.
Required: Demonstrated expertise development of applications using ASP.NET framework, SQL
Server, Oracle, Web Services etc.
Required: Experience with LINUX file management and shell scripting.
Required: Experience with one or more of the following database query languages: T-SQL, SQL,
Required: Solid understanding of web application development languages including HTML, CSS, XML
Preferred: Experience in cloud architecture.
Required: Familiarity with object oriented programming and design.
Preferred: Familiarity agile development practices like SCRUM.
Preferred: Functional experience in healthcare domain.
Excellent verbal and written communication skills.
Excellent customer service skills.
Excellent problem analysis and problem resolution skills.
Ability to learn new technologies quickly.

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