Sr. Analyst - IT Global Salesforce

Sr. Analyst - IT Global Salesforce

Cerentral Consultants Private Limited
5-10 years
Not Specified

Job Description


Job Description:

Key Tasks and Deliverables:

Execute and perform assigned projects, enhancements activities related to Salesforce (Sales Cloud, Service Cloud, Tableau CRM) platforms to solve critical business needs
Managing Salesforce interfaces and experience in reconciling data between SAP and Salesforce
Define and adopt new development approaches and technology within related areas
Create and review technical specifications and track status of all efforts
Respond to production application and systems problems and drive or support the analysis and remediation efforts. This includes being on call and support off-hours and holidays.
Perform and participate in all aspects of Adoption, including performing user needs assessment, training, user guidance/consultation, etc.
Willingness to learn new technologies and implement solutions
Willingness to work in shifts supporting worldwide, based on business need

Additional Details:

Basic Qualifications

5+ years of experience with Salesforce (Sales Cloud, Service Cloud, Tableau CRM, Einstein analytics) and/or related systems and technologies.
In depth knowledge Digital concepts, strategies, and systems.
1 + years of Project Management experience and/or leading teams in implementations or supporting related operations.
Strong English Communication Skills (verbal and written)
Demonstrated ability to understand business processes from customer perspective and accordingly conceptualize and formulate solutions.
Experience in off/on shore model as well as working with Virtual teams.
Results oriented and demonstrate a can-do attitude adaptability, flexibility, and resourcefulness.
Software development life Cycle gathering and analyzing the requirements, designing, developing, testing and implementing
Good exposure to Waterfall Model and Agile Methodologies
Conceptual and analytical thinker ability to extract, analyze and document complex business and technical requirements/strategies from customers and IT team members
Preferred Qualifications:

Experience working in global technologies
Bachelor's degree in Computer Science, Business, Math, Engineering or related field or equivalent is required.
Certification in Salesforce (PD1, App Builder, Sales/Service Cloud Consultant)
Certification on Reporting tools like Tableau/Tableau CRM is added advantage
Strong understanding of technical architecture/development of Salesforce/e-Commerce and related transactional systems
Experience with SAP ECC functionality as well as technical understanding of interfacing with BAPI and other integration methods.
Functional and technical understanding of Salesforce Sales Cloud/Service Cloud and related systems/interface technologies.
Recruiter Instructions

Thanks & Regards,



Sarathkumar.M



Senior- Talent Acquisition.



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