Spot Offer For Customer Care Representative (chat) -BPO Industry !!

Spot Offer For Customer Care Representative (chat) -BPO Industry !!

2COMS Consulting Private Limited
0 - 5 Years
50000 - 200000 INR

Job Description

UrgentOpeningsfor Customer Care Representative (Chat & Email Process) -BPO Industry!!
Experience:Minimum0-6year'sexperienceonly Chat process
Salary: Per Month
Fresher's -10500K
Experience Candidates Up to 14500K In hand
Process: US Non-voice Process
Designation: Customer Care Representative (Chat & Email)
Location: Kolkata
Job Responsibilities:

  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • End to End Customer Management and Order management

InterestedCandidateSendyourupdatedprofileto[HIDDEN TEXT]orCallon7013021970
Thanks & Regards,
2COMS Consulting Pvt Ltd

2Coms Consulting Pvt Ltd.

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