Spot Offer -field Networking Engineer- ISP Industry - Bangalore

Spot Offer -field Networking Engineer- ISP Industry - Bangalore

2COMS Consulting Private Limited
Bengaluru / Bangalore
1 - 6 Years
80000 - 275000 INR

Job Description

Urgent Opening for Field Networking Engineer at Internet Industry at Bangalore location

Position: Field Networking Engineer

Location: Bangalore

Experience; 1 to 6 years ( Min 1 year Net working Experience ).
CTC: : Up To 22K & Petrol Allowance

Qualification criteria - SSC/12+/ITI/Diploma/Any graduation.
Note - Must have a 2 wheeler with Valid Driving license or LLR.
Look for candidate who is currently below 2.75LPA.
Job Profile:
1. Complete Field Work.
2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)
Most Expected issues in network would be:
1. Service issue due to Fiber Cut/Copper Cut.
2. Service issue due to improper Router Configuration.
3. Crimping Issues.
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved.
6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.
Roles & Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime.
2. Ensure that the switches in the network are maintained as per norms.
3. Ensure support for timely connectivity for all the cross functional teams.
4. Maintain the network database and submit the required report to the reporting manager on regular intervals.
5. Attend customer complaints on field and give quality resolution within the TAT.
6. Provide timely resolution of technical complaints through analysis/ trouble shooting.
7. Monitor NMS through relevant application and take appropriate action based on the events.
8. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required.
9. 100% compliance on safety and cardinal rules.
10. Responsible for process adherence.
11. Provide structured feedback to management to provide permanent solutions to improve service level.
Interested Candidate's send your updated profile to [HIDDEN TEXT] or call on 7013021970
Refer your friends as well.
Thanks & Regards,
2COMSConsulting Pvt Ltd

2Coms Consulting Pvt Ltd.

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