Specializn Info Enggr II

Specializn Info Enggr II

Mphasis Limited
Pune India
2 - 4 Years
Not Specified

Job Description

Who are we looking for
A mid-level Technician (technical Level 2) StorageNetapp L2 engineer to Work with a Work with a team of storage engineers for a critical project for one of our biggest client in banking domain. The Individual should be passionate about technology, experienced in Troubleshooting NetApp Storage, NetApp DFM related Issues.
Technical Skills:

  • Minimum 5 to 7 years of experience in Administration and Implementation NetApp Storage, NetApp DFM, Cisco switches, Cisco Fabric Manager, Brocade switches, Brocade Network Advisor, Commvault Backup software.
  • Day-to-Day administration of NetApp Clustered Data Ontap ( C Dot cluster) 8.3 NAS/ SAN Administration
  • Lun Allocation, CIFS/NFS allocation, performing the WWN Zoning in Cisco and Brocade switch, configuring and provision ISCSI Storage.
  • Should have working knowledge on Storage Virtualization, CDOT, Snap-mirror, Flex-clone ,Dedupe
  • Cluster On-tap upgrade implementation.
  • NetApp Oncommand Insight
  • NetApp Virtual Storage Console (VSC)
  • Strong Knowledge on Performance analysis factors of Storage Arrays.
  • Experience in Configuring and troubleshooting Fabric Environment constituting / Cisco /Brocade switches.
  • In-depth knowledge of managing and administering replication services in NetApp storages.
  • Hands-on knowledge on in any of the storage management applications like Storage Essentials, Cisco Fabric Manager, NetApp DFM.
  • In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.

Process Skills:
  • Solving complicated Hardware cases and Liaising with Hardware Vendor support
  • Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
  • Provide operational support on a 24x7 rotation basis.
  • Installation, Configuration, Administration and troubleshooting of entire CommCell
  • Hands on experience on backup, restore and maintenance activities.
  • Need to work on failures and escalated backup/restore issues.
  • Interact with vendor to get backup software/hardware issue fixed.
  • Ability to analyze and identify issues and to avoid long running backups.
  • Proactively identify capacity requirement for backup and inform to management.
  • Configuring, Maintaining and Troubleshooting Database Backups
  • Produce regular reports for management, to assist in cost recovery, capacity planning and consolidation
  • KB preparation and review, Knowledge sharing (Training / Mentoring) & documentation
  • Configure library robot and tape drives
  • Adherence to SLA for incident tickets

Behavioral Skills:
  • Resolve technical issues of projects and Explore alternate Solutions
  • Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
  • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
  • Train and coach members of project groups to ensure effective knowledge management activity.

Primary Comp & : Storage - NetApp Administration and Management
Skill Percentage - 80
Skill Version - na
Proficiency - Intermediate(>2 & 2 &
  • Somebody who has at 5 to 7 years of support experience - System administration skills on NetApp C dot cluster 8.3/Comvault
  • Education qualification: B.Tech, BE, BCA, or equivalent technical degree from a reputed college
  • Preferred Certifications : NetApp Certified Data Administrator ,Clustered Data ONTAP (NCDA Cdot cluster) & ITIL V3 certification


Job Details

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

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