Specialist, Quality Services

Specialist, Quality Services

Amazon
Chennai
4 - 5 Years
Not Specified

Job Description


Job Description :
· Should have good written and Oral communication and influencing skills.
· Should combine your domain expertise across multiple large components/features and your working knowledge of the product and software test life cycle to recommend the appropriate test methodology.
· Executes test cases and acts as a point of contact for large, more complicated components, major feature or a set of features.
· Should be capable of optimizing team resources and help scale them for future needs
· Understand the automation frameworks and available test setups and should be able reduce the manual effort by proactively identifying scope for automation
· You stay on top of team, project, and product communications and latest updates and share relevant information with your team.
· Provide clarity on test procedures, processes, and findings to peers and stakeholders.
· Provide assistance during the implementation of new initiatives and suggest appropriate tools..
· You are able to work on time-sensitive tasks in the absence of pre-set work instructions, SOPs, or with limited documentation.
· Create scalable processes and documentation (e.g., SOPs, wikis, findings, etc.) that supports the work of others.
· Help managers estimate the time to test by providing input on component functional complexities, risks, and external dependencies (e.g., lab limitation, developer/QA team support, etc.) and assist in the creation of mitigation plans.
· Coordinate release retrospectives and recommend appropriate actions. Able to perform an impact analysis of legacy features (i.e., periodically assess features impacted by product development change(s) to ensure they are tested appropriately and test cases are prioritized for regression testing). Contribute to test suite improvements, align test cases to projects and make sure they are maintained without discrepancies.
· Stay current on all new features that are transitioned to your team to test.
· Communicate proactive measures that reduce quality misses and identify issues early on in the release cycle. Perform first level of triaging of issues raised by your team. Handle escalations, perform root cause analysis, provide data to the managers/stakeholders, and take ownership of any action items identified in that process. As part of defect management, you redefine existing guidelines and templates periodically to cater to project needs. Focus on bugs reported outside your team (but are in your scope) and fix test gap coverage.
Basic Qualifications :
BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 4 - 5 years
Preferred Qualifications :
BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 4 - 5 years

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