Software Development Engineer, Consumer Tech and Product

Software Development Engineer, Consumer Tech and Product


Job Description

Job Description :
Job summary
Amazon Customer Service (CS) is the heartbeat of Amazon, our vision is to be Earth's most customer-centric company to build a place where people can come to find and discover anything they might want to buy online. The Consumer Tech and Product (CTAP) team is expanding our software engineering team to help drive automation, self-service and defect reduction for customers.

We are searching for smart, energetic and passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across the globe.

Key job responsibilities
As a Software Development Engineer (SDE), you'll design, build and deploy services with a team of engineers that solve complex problems with simple scalable and maintainable solutions. To succeed in this role, you believe in high standards for code quality, code reviews, testing, and operational excellence. You support your peers to deliver results in a space that operates much like a start-up, with the autonomy to build the right solution from Day One. As a SDE with our team, you will collaborate with other engineers on technical direction and strategy. You will focus on operational excellence, constructively identifying problems and proposing solutions, owning projects that improve the team's software, making it better and easier to maintain.

A day in the life
Inclusive Team Culture
At Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

About the team
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well balanced life-both in and outside of work.
Basic Qualifications :
. Bachelor's Degree in Computer Science or related field
. Equivalent experience to a Bachelor's degree based on 3 years of work experience for every 1 year of education
. 2+ years professional experience in software development
. Computer Science fundamentals in object-oriented design
. Computer Science fundamentals in data structures
. Computer Science fundamentals in algorithm design, problem solving, and complexity analysis
. Proficiency in, at least, one modern programming language such as C, C++, Java, or Perl
Preferred Qualifications :
. Experience building complex software systems that have been successfully delivered to customers
. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
. Ability to take a project from scoping requirements through actual launch of the project
. Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

About Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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