Shift Manager

Shift Manager

Jobs Territory
1-3 years
150000 - 200000 INR

Job Description

Walkthrough.
Set order for the day.
Deploy Team and Assign Work.
Store readiness and Shift Briefing.
Re-align Shift.
Changeover/Closing.

Spotlessness & Upkeep:
Exteriors: Landscaping, car park, signage and side walk clean, litter free
Ensure cleanliness of FOH (Floor, tables, chairs, toilets, doors & windows, dumpsters, hand wash sinks, supplies, air freshener)
All lights functional and Menu board is On
Electric insect killer is ON, FOH free of chicken smell.
All tasks from daily cleaning checklist allocated and in progress.
Report any maintenance issues to GPM. Escalate if required.
Ensure music playing at appropriate volume and air conditioning is ON and set at appropriate temperature.

Warmth & Perfection:
Guests are greeted within 5secs. with hand on heart (ADB)
Ensure MOTs are followed at front counter
TMs smile and make eye contact while interacting with Guest
Ensure service time of 60sec., queue time of 5mins is adhered
TMs using comment cards to take Guest feedback
Ensures that excess cash is removed from tills on regular basis
Demonstrate Guest Obsession.
Interact with at least 2 Guests

Perfect Product:
MRD and hold time standards are adhered throughout.
Ensure projections are followed/adjusted and wastage recorded.
Monitor the appearance and texture of cooked products
Ensure team follows all procedures correctly

Food Safety:
Ensure availability of hot water at 3 sink and hand wash sink
Use calibrated thermometer for taking temperature readings
Identify & prevent cross contamination. (Veg and Non-Veg Segregation)
No visible pest/ rodent/ insect's activity noticed
Hand wash happening as per standards and defined frequency
3 sinks set up. TM has checked sanitizer strength using test strips
Duster management followed
Ensure CAYG happening throughout. (Floor, Shelves, smallware's & equipment's)

' Jobs Territory ' helps connecting businesses to the right workforce, providing them a platform for effective management and recruitment system.
' Jobs Territory ' is a class apart company specialized in few Industries & their domain of E-Commerce, Retail, Manafacturing, Hospitality, BPO-KPO, Health Care & Insurance, Recruitment and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure.
We aspire to meet the demands of a technologically challenging environment, by providing solutions based on right technology and key customer insight.

OUR MISSION
Our mission, is to help businesses succeed so communities prosper.

OUR VISION
Our vision is to become the employers’ preferred Recruitment Agency of choice based on the extent and quality of our service. We also endeavor to be the preferred platform for candidates to discover and pursue exciting careers with their ideal organizations

VALUES
Focus reach
Digital Approach
Trust
Knowledge &
Innovation

About Recruiter

87

Followers

11

Active jobs

Functions : Customer Service/Call Centre/BPO, Hotels/restaurants

Industries : Banking/Accounting/Financial Services, FMCG, ITES/BPO, KPO/Research/Analytics

Skills/Roles I hire for: Kitchen Management, Operational Manager, Customer Support in Non IT

level Hiring For: Junior Level, Mid Level, High Level

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