Services Specialist 1 - Implementation Services

Services Specialist 1 - Implementation Services

GE Digital
3-5 years
Not Specified

Job Description


Job Description Summary
In this role, you will work closely with customers to implement GE digital solutions (Smallworld GIS and related technologies) based on the customer requirements. You will act as an individual contributor on these engagements, contributing to software implementation, upgrades, and troubleshooting while balancing scope versus project time and resource commitments.Job Description
Essential Responsibilities: The role is embedded within the Services Group in India, a team that works closely with customers delivering first class, consulting and support on the GE Software Solutions. The focus is on building pipeline of services work and delivering a quality service. The successful candidate's time will be split between pre-sales support, Project/Consulting Services, Customer support etc. for the use of GE Smallworld GIS & Mobility Solutions.
In this role, you will:
• Provide technical support to applications
• Execute on the implementation of software solutions.
• Engage throughout the full lifecycle of assigned projects, participating in decisions on design and functionality.
• Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions.
• Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required for the solution.
• Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting pre-sale strategy, services consulting efforts and project execution.
• Effectively apply GE Digital execution methodology and project standards.
• Maintain & continuously update technical skills and knowledge.
• Work independently as well as part of the team.
Eligibility Requirements:
• Experience in GIS for Utilities/Telecom preferably using GE Smallworld suite
• Strong background in spatial technology, graphical applications, real time systems, or other utility enterprise solutions
• Proficiency in software engineering tools and processes in general, specifically in object-oriented analysis, design and development (e.g. Magik, Java) and web technologies (Javascript, HTML5, CSS, AngularJS)
• Experience in developing software in an agile environment. (e.g. scrum, continuous integration, test driven development)
• Must be open to travel
• Must be open to work in across timezones to support assignments for APAC, EURAF and NAM projects
Desired Characteristics:
• Software skills in software analysis, design, methodology, and architecture
• Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, Java, Magik or C# programming
• Demonstrated ability to learn new software development practices, languages, and tools
• Design and Development experience with Web Technologies such as such as HTML 5, Javascript, CSS, AngularJS and JQuery
• 3-5 years experience in software analysis, design, methodology, development and architecture
• Good Knowledge with Windows, RDBMS, Smallworld VMDS, SQL databases, Web Services and SOA technologies
• Strong spoken and written English language skills
• Experience with data extraction and conversion.
• Proficiency in database tools (e.g. Oracle/ Oracle Spatial) and database modelling
• Ability to lead workshops, conduct training / 1:1 meetings
• Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
• Coordinates role responsibilities with that of others to achieve mutual goals.
• Encourages groups to work together to efficiently resolve problems.

About GE Digital

GE (NYSE:GE) rises to the challenge of building a world that works. For more than 125 years, GE has invented the future of industry, and today the company's dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GE's people are diverse and dedicated, operating with the highest level of integrity and focus to fulfill GE's mission and deliver for its customers. www.ge.com

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