Service Manager, After Sales Service

Service Manager, After Sales Service

NACH Engineering Private Limited
Pune Jamshedpur
0-4 years
200000 - 250000 INR

Job Description

1. To commission equipment at any site in in India. Equipment Commissioning here means that the candidate should be able to install the equipment and then demonstrate the functioning of equipment.

2. To attend customer complaints and resolve the problem arising in equipment operation during warranty and later in paid warranty period.

3. The candidate should be smart and have presence of mind while dealing with customers. He should be able to convince the customer and be able to resolve the issues meticulously. He should not leave the site until work is completed.

4. Work other than commissioning/servicing for TATANAGAR candidate/engineer
a) Assist in sales activity
b) Assist in administration work (payment follow ups) of different sites Ex. payment follow ups with clients in Ranchi, Rourkela etc.
c) Visit clients as and when instructed.
d) Facilitate purchases / transport pertaining to that area.

5. Work other than commissioning/servicing for Pune candidate/engineer
a) Conduct client or third party inspection (Govt. Organizations in both cases) and testing at NACH company premises and achieve inspection clearance from the inspecting authority.
b) work at office and aid office staff in documentation, writing letters and carry out other office tasks assigned to him or c) work at the factory and assist the production manager in machine production activities/quality inspections.

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