Job Description :
*Role includes Customer support, Onsite Installation and Commissioning,Servicing and Repairs which includes following responsibilities for our range of products.
*Onsite visit to location for Service& Sales Demo purpose.
*Regular Travelling to Multiple sites as per requirement.
*Coordination with customer for site availability and readiness.
*Technical System integration and coordination with electrician for cable laying and casing.
*Installation and Technical Commissioning of complete system at site.
*Alarm Challenge test of system.
*Onsite Training to Customer and Document preparation.
*On site calibration and AMC. Onsite / Offsite fault finding and implementation of corrective measures in system.
*Repairing of instruments based on requirement.
*Telephonic and online support to customer. Maintain onsite service report, MOM copy, AMC Raw data etc.
*Customized calibration reports based on requirement Should be good at planning & implementing site visits.
*Key Skills Required Technical competence to understand the system and process implementation,Servicing, maintenance, installation & commissioning, testing and troubleshooting of our electronic instruments; Calibration of gas detection systems, Process control instruments, Instrument Testing etc.
Required Candidate profile
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