Service Engineer

Service Engineer

Paptec Services
Delhi Gurgaon / Gurugram
0 - 1 Years
140000 - 150000 INR

Job Description

1. Basic troubleshooting, installation, maintenance & Repair on designated equipment
2. To evaluates and resolves problems of the customer
3. To managing the team member for better operations & Service to customer
4. Completing Preventative Maintenance and field modifications
5. Maintaining daily communications with customers to ensure resolution and proper follow-up
6. To develops and maintains relations with customers
7. Utilizing the escalation process to resolve customer service delivery issues
8. To liable for customer complaints
9. To provide better service & Customer Satisfaction
10. Coordinating with the backhand team members of company for providing feasible & quick solution to customer
11. Build positive relationships with customers

We need service engineer for Packaging machinery manufacturing company

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