Service Desk, Web Chat Process

Service Desk, Web Chat Process

2COMS Consulting Private Limited
1 - 6 Years
90000 - 300000 INR

Job Description

Job Title: Webchat/Customer Support/ Technical Support
For One of the Leading MNC, PAN India Hiring
Candidate should have,
1.Good Communication skills
2.Take calls Over Phone which involvesworking in different time zones
3.Take calls from Global clients andinitiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal andwritten communication skills
6.Knowledge of customer service principlesand practices
7.Good technical knowledge
Qualification: Undergraduate/ Graduate/ PG
Cab Facility+ Incentive
Opportunity to move laterally within theorganization, through IJP for various other roles and business units whichexist.

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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