Service Desk Voice Support- Gurgaon

Service Desk Voice Support- Gurgaon

2COMS Consulting Private Limited
0-5 years
Not Specified

Job Description



Greetings From 2Coms,

We are Hiring Freshers & Experience for Service Desk Management Profile for our Leading MNC.

LOCATION : GURGAON

JOB DESIGNATION : SERVICE DESK MANAGEMENT

JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services . Delivering customer service through multiple channels including human, digital, self- service , and automated.

Requirements
  • Graduation is a must. (Only BCA, Btech, Bsc (IT or Computer Sc), Bcom (Computer App))
  • Must have excellent Oral & Verbal communication Skill. (Without MTI || Neutral accent)
  • All Technical Fresher With excellent Verbal & Oral Communication is needed.
  • 1 to 3 years experience in Service Desk Voice Support.
  • Must be flexible to work in night shift.
  • As per current situation it is Work From Home but once the office resumes candidate must be ready to Work from Office.

3 Rounds of interview
  1. Screening over the call
  2. Versant
  3. Ops


  • Must be able to clear all the above rounds.


Benefits
SALARY FOR FRESHER : Up to 25k CTC

SALARY FOR EXPERIENCE : Up to 30k - 39k CTC ( based on experience, interview & skill set)

LOCATION : GURGAON

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