Service Desk Experienced Professionals - Hyderabad

Service Desk Experienced Professionals - Hyderabad

2COMS Consulting Private Limited
1-6 years
100000 - 600000 INR

Job Description


Hiring Experienced Technical support Professionals @ Hyderabad in a Leading MNC
Job Title: Service Desk
Work Location: Hyderabad
Interview Location: PAN India Hiring(Telephonic, Video Call Interview)
As of now work from home, as per situation it will be work from office
Shift: Rotational Shift
Week Off: 5 days working (2 days rotational week off)
Job Role
Technical Support Voice Process
taking calls Solving Customer Quires
Requirements
Qualification: Graduate/ Post Graduate
Graduate/ Post Graduate candidate with minimum 6 months Experience in Technical Support Voice process(On Paper) can apply for this Job
Candidate should have,
1.Good Communication skills
2.Take calls Over Phone which involves working in different time zones
3.Take calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Benefits
Both side Cab+ Incentive+ Shift Allowance
As of now work from home, as per situation it will be work from office
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Similar Jobs

People Also Considered

Career Advice to Find Better