Service Desk

Service Desk

2COMS Consulting Private Limited
Kolkata
0 - 5 Years
90000 - 300000 INR

Job Description


With the ongoing agenda of preventing the spreadof the COVID 19 virus across the globe requesting all to adhere to the precautionarymeasures suggested by the government and health authorities. We wish you and yourfamily good health.
Available Positions:-
Service Desk
Technical Support & Sr TechnicalSupport
IT Help Desk engineers
Server Support.
Available Process:-
Voice Support
Available Shift Timings:-
UK
US
Rotational
Interview Rounds:-
HR
Voice & accent
Operations
Requirements
Candidate should have,
1.Good Communication skills
2.Take calls Over Phone which involvesworking in different time zones
3.Take calls from Global clients andinitiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal andwritten communication skills
6.Knowledge of customer service principlesand practices
7.Good technical knowledge
Qualification: Graduate/ Post Graduate
Shift: Rotational shift
Week Off: 2 days(Rotational)
Benefits
Both side Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within theorganization, through IJP for various other roles and business units whichexist.

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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