Service Delivery Officer-Business Banking-BRANCH BANKING-Branch Banking

Service Delivery Officer-Business Banking-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank Limited
Not Specified
Not Specified

Job Description


JOB ROLE :
.Handling personalized service requests of customers.
.Generation of timely business MIS.
.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
.Coordination with CPC/RPC/Investment desks for account opening of customers.
.Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
.Developing and maintaining banking relationships with a select group of high net worth customers
.Excellent communication skills with customer service orientation
.Courteous and polite.
.Good knowledge of Microsoft excels. Understanding of banking norms and processes.

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