Service Delivery Officer-BRANCH BANKING-Branch Banking

Service Delivery Officer-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank Limited
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Job Description



JOB ROLE :
.Handling personalized service requests of customers.
.Generation of timely business MIS.
.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
.Coordination with CPC/RPC/Investment desks for account opening of customers.
.Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
.Developing and maintaining banking relationships with a select group of high net worth customers
.Excellent communication skills with customer service orientation
.Courteous and polite.
.Good knowledge of Microsoft excels. Understanding of banking norms and processes.

Job Details

Employment Types:

Function:

IT

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. It is India's third largest private sector bank by assets and by market capitalisation as of November 2021. As of February 2021, the bank has 1600 branches and 2519 ATMs.

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