Senior Technical Writer

Senior Technical Writer

FIS Global Business Solutions India Private Limited
Pune
6 - 8 Years
Not Specified

Job Description


Job Description :
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor's Degree
Travel Percentage : 0%
GENERAL DUTIES & RESPONSIBILITIES
Researches, writes, edits and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
Performs usability testing with clients on documentation and utilizes feedback to improve documentation and standards.
Composes or updates material for reports, manuals, briefs, proposals, technical and administrative publications concerned with work methods and procedures and installation, operation and maintenance software and hardware.
Selects appropriate media and distribution methods.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Reads previous documentation and design notes and uses computer based training, or company technical products to gather and research technical information for use in more complex documentation. Interviews programmers, engineers, developers and other technical personnel.
Organizes material and completes writing assignments according to set standards, e.g., order, clarity, conciseness, style and terminology.
May maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams and charts to illustrate material, assist in laying out material for publication and arrange for typing, duplication and distribution of material.
Creates, compiles and delivers more complex system/software developmental documentation packages from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications and programming notes.
Assists in creating project plan, etc. for completing documentation.
Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor\u2019s degree or the equivalent combination of education, training, or work experience .
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Requires effective planning, scheduling, researching and writing skills
Thorough knowledge of information mapping concepts
Skill in investigation and analysis, preparing written material and business communication and training
Proficient with the following software: Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp) Gira & SharePoint
Skill in evaluating documentation, production and quality control and publishing system operation
Skill in understanding and focusing on client needs, establishing credibility and building relationships with clients
Skill in editing writing for punctuation, syntax and grammar
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees, clients and public
FIS JOB LEVEL DESCRIPTION
Career professional role. Highly-skilled with extensive proficiency. Writes a variety of highly skilled technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Keep informed of product development activities to determine the need for revisions, corrections, and changes in previously printed materials & is responsible for getting client input on re-documentation efficiencies. Provides direction and training to other in departments. Works under minimal supervision on complex projects and may assist less experienced peers. Wide latitude for independent judgment. Typically requires five or more years demonstrated experience of technical/business writing.
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

FIS Global Business Solutions India Private Limited

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