We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title
Senior Software Engineer, SRE Team
Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Cyber & Intelligence Solutions team is responsible for MasterCard's safety and security related product development efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused on Cyber Security, authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders, issuers, acquirers, merchants, processors, and consumers. The key objectives of the solutions are to prove identity, reduce abandonments, reduce fraud, increase approval rates, and secure the payments ecosystem.
Mastercard software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession over security, reliability, and performance to deliver solutions that delight our customers. We're looking for a Senior Software Engineer to join our SRE team as we develop advanced technologies and applications that are revolutionizing payments, while delivering unparalleled values and customer experience.
. Are you passionate about software engineering and operation excellence of cloud-native, real-time, high performant, distributed and vastly scalable applications
. Do you enjoy seeing the impact your work has on a wide range of customers globally
. Do you thrive in a place where you are continuously learning more while growing your skills and career
. Do you want to join a Company that offers a competitive benefits-and rewards program that attracts, develops, and retains the most talented employees around the world
. Enforce the architectural design and implementation, including dependent services, service interactions and policies, focusing on building reliability, operability, and customer experience into applications, platforms, functions, and services.
. Analyze production event and outcome to improve reliability, operability, and customer experience of applications, platforms, functions, and services.
. Have strong ownership of the SRE team's analysis and implementation work deep in the maintenance characteristics, runtime properties and dependencies including hardware, operating system, and build.
. Facilitate SLI/SLO/SLA and Error Budget management.
. Act as an authoritative product and technology SME and decision maker during incidents and operations escalation.
. Communicate, collaborate and work effectively in a global environment.
. Mentor other team members
. Obsessed with bringing software engineering principles to infrastructure and operations problems to create and operate highly scalable and reliable applications and systems.
. Passionate about delivering the best customer experience through engineering and operations excellency, focusing on building, and improving resiliency, performance, scale, operability, and automation.
. Expert foundation in algorithms, data structures and core computer science concepts - able to teach/mentor others in their learning
. Hands-on developer and designer who writes high quality, secure code that is modular, functional, and testable.
. Proficiency in multiple modern programming languages such as Java, Angular, Scala, NodeJS, etc.
. Strong written and verbal English communications skills - prior speaking/blogging engagements in technical forums and conferences.
. Strong analytical and excellent problem-solving skills.
. Experience working in an Agile environment.
. Expert in TDD and BDD in the software development processes.
. Proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), micro-service design, CI/CD, DevOps.
. Experience designing scalable fault tolerant platforms that are resilient to infrastructure fail.
. Experience with the strangulation pattern and anti-corruption layers to migrate monolithic systems into independent services.
. Mentor and teacher of new technologies and design patterns.
Preferred - experience in these areas:
. IT Service Management/Operations
. product management
. people management
. SRE COVID-19 Considerations
We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.