Senior SIEM Engineer - MSS

Senior SIEM Engineer - MSS

3-6 years
Not Specified

Job Description

At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry.

In your role at Optiv, you'll be inspired by a team of the brightest business and technical minds in cybersecurity. We are passionate champions for our clients and know from experience that the best solutions for our clients needs come from working hard together. As part of our team, your voice matters, and you will do important work that has an impact, on people, businesses, and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We're proud of our team and the important work we do to build confidence for a more connected world.

The Senior SIEM Engineering Content Developer will be dedicated to developing, deploying, and maintaining Optiv standard content for MSS client Splunk Enterprise Security platforms.

The Senior SIEM Engineering Content Developer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The employee will be responsible for creation of procedures, implementation of processes and development of staff for managing and maintaining security systems across internal and client environments. Experience and knowledge of SIEM or Situational Awareness are essential. The Content Developer will work closely with Management, Senior Engineers, Solution Architects, Senior Security Engineers from other internal teams and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution.

Primary Responsibilities
    • Act as a point of escalation for other Engineers (Associate SIEM Engineer & SIEM Engineer) and provide guidance and mentoring.
    • Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.
    • This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.
    • Explain and demonstrate how to use SIEM and Enterprise Security products to both technical and relatively non-technical personnel.
    • Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.
    • Implement and configure SIEM software and appliance-based products in large enterprise and Government environments.
    • Develop and deploy SIEM content and reporting.
    • Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required.
    • Perform knowledge transfers and train clients regarding security and system configuration
    • The Senior SIEM Engineer has no direct reports.

Education and Experience
    • 3+ years professional experience managing and maintaining SIEM systems.
    • 2-3 years professional experience working with networks and network architecture.
    • 1+ year professional experience writing SIEM content specifically for Splunk.
    • Ability to deal confidently with complex technical problems
    • Expert-level knowledge of Splunk Enterprise Security
    • Experience with building intricate searches from disparate data sources and joining them together
    • Extensive experience using the Enterprise Security Asset & Identity and Threat Intelligence Framework within Splunk Enterprise Security
    • Proficient with managing Unix and Linux operating systems
    • Strong Experience with writing complex regular expression (Regex) to extract fields for data that is structured and unstructured
    • Experience with extracting fields, multi-value fields, tags, field aliases, etc.
    • Well-versed in building threat detections (correlation rules) using security logs to detect malicious activity with high fidelity
    • In-depth knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory
    • Experience with installing and configuring Splunk CORE and Splunk Enterprise Security
    • The ability to aggregate and analyze logs from various deployed security devices.
    • Experience with configuring and/or working with Splunk Search Head and/or Indexer Clusters.
    • Experience with creating custom applications, dashboards, reports, and alerts (not including the default ones that come with Splunk).
    • Shift flexibility, including the ability to provide on call support when needed

Desired Qualifications
    • Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Jira, Confluence, etc.).
    • General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications).
    • Knowledge of Linux and Windows Operating Systems.
    • An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.
    • Experience with various SIEM security products such as: ArcSight, QRadar, Nitro, Splunk, LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.
    • Familiarity with DevOps
    • Prior consulting experience
    • Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Strong written and verbal communication skills are a must.
    • Reasoning Ability - Ability to apply commonsense understanding (understanding that a reasonable person would have) to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying s and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.

With Optiv you can expect:

. A company committed to championing Diversity, Equality, and Inclusion through Affinity groups including but not limited to, Women's Network, Optiv Pride, Black Employee Network, and Veterans Support Network.
. Work/life balance.
. Professional training resources
. Creative problem-solving and the ability to tackle unique, complex projects
. Volunteer Opportunities. Optiv Chips In encourages employees to volunteer and engage with their teams and communities.
. The ability and technology necessary to productively work remote/from home (where applicable)


Optiv Security, Inc. ('Optiv') is a privately owned information security company based in Denver, Colorado.Optiv defines itself as a security solutions integrator that delivers end-to-end cybersecurity services globally.Optiv has served more than 7,500 clients across 70 countries worldwide since 2013. Optiv is exclusively focused on cybersecurity and is ranked in the top 10% of solution providers by revenue according to the CRN Solution Provider 500.

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