Senior Salesforce Solution Architect - Financial Services (FSC)

Senior Salesforce Solution Architect - Financial Services (FSC)

Salesforce
10-13 years
Not Specified

Job Description


Job Category
Customer Success GroupJob Details

Salesforce Industries is looking to expand our Customer Success team by hiring talented and enthusiastic Industry Sr. Solution Architects from the Financial Services domain.

The Sr Solution Architect is instrumental in Salesforce Industries, partnering with our leading customers to fully maximize their investment in the Salesforce Industries out-of-the-box product and implement the platform as it was designed. This ensures our customers deploy a solution that is fast to market, highly performant, and scalable and allows them to realize the overall business objectives of their digital transformation program. With your unique combination of deep Salesforce, Salesforce Industries, Enterprise Architecture, and Financial Services Industry experience, you have the knowledge and expertise to ensure that our customers fully leverage their investment in the platform and take full advantage of the out-of-the-box functionality.

As a Financial Services Industries, Architect you are aware of every element of the industry data model, every business process available in the library, and every component of the omnichannel user experience. This means that when our customers have a business requirement that needs addressing, you understand how to deliver it using out-of-the-box capabilities and avoid the need for customization.

As a Sr. Solution Industries Architect, your role brings a very specific range of strategic, industry, Salesforce, Salesforce Industries, and CRM architecture skills to the table. You will be a trusted advisor to our clients and an effective mentor for our internal growing team within the Financial Services Industry Practice.

RESPONSIBILITY
  • As a Salesforce Industries Sr Solution Architect, you are partnering with our leading customers to fully maximize their investment in the Salesforce Industries out-of-the-box product and implement the platform as it was designed.
  • It will be your responsibility to collaborate with our customers full-time, at the most senior level, to understand and execute against their long-term business strategy.
  • You must build relationships at CxO, Business, IT, and Enterprise Architecture levels with the customer. Being able to engage and influence leaders across the customer team is critical to this role.
  • You will work directly with clients enterprise architects, and functional SMEs to define detailed requirements, design robust solutions that meet business objectives, and present custom solutions to key stakeholders.
  • Collaborate and drive the Salesforce offerings for our clients in this Financial Services domain. Drive technical pre-sales activities such as creating and conducting solution demonstrations.
  • Oversee delivery of Salesforce implementations to our financial services customers
  • You will be responsible for ensuring our customers deploy a solution that is fast to market, highly performant, and scalable, and allows them to realize the overall business objectives of their digital transformation program.
  • You will be responsible for the overall Salesforce Industries architecture and design, providing best practice guidance and patterns to our customers, their partners, and the implementation team.
  • You will take a lead role in ongoing governance meetings and have the confidence to voice your opinions and challenge issues that you feel impact the program's success.
  • You will maintain deep knowledge and understanding of the industry vertical, and continually undergo the most vigorous product training and certification.
  • You will be responsible for maintaining complete awareness of the Salesforce Industries out-of-the-box product allowing you to support a product-led design approach from your customer.
  • You will maintain your certification across all enabling platforms including Salesforce and Salesforce Industries.
  • You will establish a direct line into the Salesforce Industries Product Management, on behalf of the customer, representing their needs and aligning on the future roadmap and new release priorities.
  • You will contribute to the growth of the Architecture team, mentoring new team members in being successful in the role.

EXPERIENCE
  • 10+ years of enterprise architecture consulting experience in the Banking (Retail/Commercial), Lending, and/or Wealth/Asset Management, industries spanning large organizations and enterprise platforms such as Salesforce, Salesforce Industries, Oracle, SAP, Siebel & Microsoft
  • 4+ years of demonstrated experience implementing Salesforce solutions in the Financial Services Industry
  • Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management, AWS, and CDNs.
  • Functional knowledge of Financial services especially Banking processes/workflows including Fintech and deep knowledge of Compliance and Regulations in the domain.
  • You have designed and implemented Financial Services(Banking, Lending, and /or Wealth/Asset Management) Solutions, automation, and application processes.
  • You will have in-depth knowledge of implementing front office and back office processes in the above Financial Services businesses.
  • You will have functional knowledge of finance and banking models, supporting factors, and designed CPQ solutions and interfaces between various systems
  • Strong Implementation experience on Salesforce Financial Service Cloud (FSC)
  • Hands-on experience with Agile Implementation Frameworks.
  • Proven ability to analyze, design, and optimize business processes via out-of-the-box products, technology, and integration.
  • Success in guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
  • Accomplished speaker with the ability to evangelize best practices at various levels within a large organization, SIs, or a combination of the two.
  • Excellent communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
  • Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.
  • Ability to work independently and be a self-starter across the following domains: front- and back-end solution architecture, web/mobile solutions, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.

TECHNICAL SKILLS
  • In-depth knowledge of the Financial Services Industry
  • Data modeling, Process modeling tools, and best practices
  • Systems analysis and design
  • Expertise in Salesforce Finance Service Cloud (FSC), Sales and Service Cloud
  • Product Catalog and CPQ experience
  • Extensive experiences with integration platforms that support large, mission-critical volumes.
  • Understanding of Integration Patterns and Enterprise Component architecture.
  • Understanding of DevOps and Release Management for large transformation projects.
  • Understanding of Mobile and Lightning Style frameworks and channels.
  • Ability to get hands-on to solve problems and demonstrate certain development patterns.
  • Project management tools and best practice

DESIRED CERTIFICATIONS / QUALIFICATIONS
  • Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds)
  • Salesforce SFI(Vlocity) Product Modeling and Quoting and Omnsitduio
  • TOGAF and Industry Architecture qualifications.
  • Solid understanding of Finnacial industry regulations.
  • Certified Scrum Master / Certified Product Owner
  • Prior experience working with Salesforce, Siebel Industry Applications, or other industry-specific CRM applications is an advantage.
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field
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