Senior Product Management Associate SPMA

Senior Product Management Associate SPMA

Athenahealth Technology Private Limited
5-8 years
Not Specified

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
About Resolution Zone Product Management team: Our team of product managers work on the very core of Athena RCM processes, comprising of Claim submission, followup and processing of incoming remittances and posting against receivables, patient billing, patient statements and collections among other workflows. We work on solving complex business problems f or a wide range of stakeholders covering everyone from customers - both practices and patients, Technology enabled services and our multiple BPO vendors. Our work is quite complex and highly automated and involves working withathenanet and a host of third-party software to enable a seamless experience for our customers with their money and receivables tracking.
Position Summary:
This role manages the product for a functional area. PO for 1 scrum team with narrow scope, junior membership, and limited dependencies.
Responsibilities may include, but are not limited to:
60% Interpreting strategy into visions and actionable plans for the product

  • Creates multi-release product roadmaps (multi-release) and communicates internally, noting the stages and timelines for various work.

  • Determines whether experiments, alpha and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes them

  • Works with the Product Leadership to prioritize problems or themes to reach the outcomes

  • Defines the outcome for sprints andreleases, and prioritizes the initiatives for the scrum teams.

  • Works with the UX team to identify and understand the user problems and requirements.

  • Analyzes the scope of the product area and makes decisions about the actions needed on how to proceed to realize the outcomes outlined in the product strategy

  • Conduct analysis for new initiatives gathers information, end user feedback and experiments to reduce uncertainty

  • Identifies product gaps and defines requirements to fill these product gaps

40%Executing on products with a cross-functional team

  • Works with the developers and designers to build a product that meets the expected outcomes and market needs.

  • Works with both UX and Development to understand design or technology implications in solution ideas.

  • Build, groom and prioritize the backlog

  • Articulates crisp user requirements, user stories and documentation

  • Communicates requirements and constraints and facilitates the team in a brainstorm to figure out how to best satisfy needs from the customer and the business.

  • Works with the product leadership to recommend the best course of action to achieve intents.

  • Verifies and provides feedback on requirements as delivered to ensure they are solving business problems

  • Gains alignment from multiple stakeholders recognize the need for alignment

  • Understands product dependencies and negotiates the trade-offs with the appropriate product managers.

  • Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospective

Education, Experience, & Skills Required

  • Bachelor's Degree required, in Computer Science, Business, or Product Design preferred

  • 5+ years overall professional experience, inclusive of a minimum of 2-3 years of product management experience

  • Experience working with Agile (Scrum) teams desired

  • Understanding of healthcare / health IT environment a plus

  • Experience testing and validating value of products in the market

  • Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities

  • Ability to explain your positioning to various people around the company in an effective way

  • Excellent verbal and written communication skills, especially with senior leaders and customers

Behaviors & Abilities Required:

  • Ability to make good and timely decisions that keep the organization moving forward.

  • Ability to focus on the desired outcomes and value for both the business and the customers when making decisions regarding execution and delivery.

  • Ability to work in conjunction with engineering and design estimate the level of effort, dependencies, blockers, and contingencies.

  • Ability to understand the value of and can create strong problem statements and metrics that are actionable, focused, and inspiring to achieve correct business outcomes.

About athenahealth
  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

  • Our Location: This role will be based in Chennai, India. Our Global Headquarters is located in Watertown, MA, just a few miles from Boston. We have two other India locations in Bengaluru and Pune.

  • Our Culture: At athenahealth, our employees (or 'athenistas') are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

About athenahealth
Here's ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What's unique about our locations
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India - plus numerous remote employees -all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work That's another story.athenahealth develops andimplements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees - orathenistas, as we call ourselves - spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our makes a difference, too: We are small enoughthat your individual contributionswill stand out- butlarge enoughto grow your career with our resources and established business stability.
Giving back is integral to our culture. OurathenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility(CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you
Along with health and financial benefits,athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces - some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistas with acompany culturebased on learning, the support of an engaged team, andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistas with our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job Details

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At athenahealth, the healthcare connections we build let us see what others can't, from the smallest details that need fixing to big opportunities for real change. We create innovative, connected technology that reduces costs, makes healthcare simpler to navigate, and decreases physician burnout. Together, we strive to make h ealthcare more accessible, higher quality, and more sustainable for all. Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert Please be aware of questionable job offers that are not affiliated with athenahealth. athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as and, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits. The victims who are told they are 'hired' are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer. Important information for job seekers: athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging. athenahealth will never request money for the opportunity to apply or work for athenahealth. athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process. If you feel that you have been a victim of such a scam, please send an email to:

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