Senior Operations Manager - Mortgage Underwriting

Senior Operations Manager - Mortgage Underwriting

Infosys BPM Limited
Hyderabad / Secunderabad Jaipur
10 - 18 Years
Not Specified

Job Description

Operations/ Domain Excellence:
Contractual Management:
• Advance knowledge of MSA/ Other Contracts process and standards
• Strong understanding of Risk Management Models including operation Risk/Liabilities
• Able to recommend preventive/corrective action plans to drive implementation across multiple functions
Business Acumen:
• Has understand of alignment of function’s/unit’s driver to short and long term business drivers
• Leverage understanding of commercials aspects in unit/function
Business and Finance:
• Strong understand of US Mortgage, Default Administration, underwriting support including Assets, Wages and Income calculation
• Good understanding of FHA, VA and USDA guidelines is an added advantage
• Conventional Mortgage underwriting
• Experience in calculating income for both salaried and self employed
• Good understanding of asset review, appraisal review, credit review, underwriting, income calculation.
• Able to fore forecast, plan and deliver effectively at engagement level
• Identify and critically analyze the trend and implement actions
Customer Focus:
Customer Orientation:
• Anticipate Customers’ needs, provide input for solution, and demonstrate industry standards.
• Provide input to the customer on areas other than project work and build confidence with the customer at higher levels to be treated as an advisor
• Analyzes and constantly improves system, process and nature of services being provided to the customer.
People Management:
Building Teams:
• Communicates the interdependencies across multiple teams within own area
• Drives development within the team to create stretch assignment and inspire the team by demonstrating commitment to support
• Audits: Should have good understanding of internal and external audits and make sure the engagement is compliance in all the parameters

Infosys BPM

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