Senior Manager - Transition

Senior Manager - Transition

Not Specified
Not Specified

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey!
Inviting applications for the role of SM, Transition
It involves dealing with Practice SME's, Operations Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams.
The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same. This includes setting up of performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams and forming relationships for long terms success.
Are you the one we are looking forResponsibilities
The job exists due to the criticality around seamlessly handling large-scale & sophisticated projects for Transition function and crafting a value for internal partners by streamlining / simplifying their processes, thus building relevant business impact.
  • Develop an understanding of E2E solution and value being proposed.
  • Give to the creation of the E2E Transition strategy / solution, along with the TL, by - Consolidating relevant inputs from cross functional teams, with in line with the E2E solution, Validating rationale/assumptions for the proposed digital compendium proposed.
  • Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation to meet clients stated and unstated needs and own all RFP document updates.
  • Understand G's Digital Compendium - Transformation Services offerings, solutions, digital assets and their deployment toolkits - with sharp focus on client / domain specific agendas
  • Drive the deployment of digital compendium in Transformation solutions, as identified
  • Engage the Client Teams to identify potential opportunities (unstated)
  • Taps into internal networks - TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution to accordance to client's expectations
  • Handle expectations and gain substantial agreement / ownership to drive the Project agenda as laid out.
  • Build a foundational knowledge of revenue, AOI impact and cost drivers for a business.
  • Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
  • Execute and control the implementation of the financial strategies to realize their benefits and positively impact.
  • Analyze and take corrective action to stay on track with transition cost and On Time delivery.
  • Build a deep understanding of the domain, products and service lines within the industry
  • Develop and validate own ‘viewpoint, based on the information collected, in discussion with the TLs.
  • Demonstrate existing ‘Viewpoint to contextualize the transformation solutions to exceed client expectations and enhance our value proposition
  • Hold conversations / presentations that are : contextually aligned, Focused on project outcomes / capabilities for the client, Bring out the credibility of the individual as a trusted advisor.
  • Mobilize a clear and effective cross functional (including Ops) program team to drive project outcomes.
  • Develop the project plan with the change, associated costs and intended outputs.
  • Implement change readiness strategies to transition to steady-state Operations in order to realize new capabilities.
  • Foresee, assess, communicate and mitigate project & process risks to impacted parties.
Qualifications we seek in you!
Minimum Qualifications
  • University graduate Post- Graduation degree preferable
  • Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification
  • Exposure to project management tools and technologies familiarity with any of the major ERP platforms (e.g. SAP or Oracle)
  • Should have relevant domain expertise experience in consulting / organizational change/ at least 1 groundbreaking project
  • ‘Transformation Focused Solution Provider: Supply to Transformation Focused proposed solution.
  • Digital Suedo Native: Build a Digital Mind-set.
  • Strategic / Outcome Focused Client Interactions : Build positive relationships Project / Change / Risk based conversations
  • Controller of ‘E2E Transition Costs: Be accountable for Transition Costs.
  • ‘Global Viewpoint Holder : Demonstrate Client / Domain insights through internal/external intelligence to build checks and balances for best in breed solutions
  • Transformation Management (Incl Outcome, Project, Risk, Change) : Own the Transformation project/s for specific deal.
  • Storyteller : Hold engaging & impactful business conversations with internal partners / client's project team to achieve defined outcomes
  • People Investor : Take personal responsibility to Develop self on Transition Skills of the Future
  • Organization Builder : Chip in to Digital/Critical initiatives to align functional imperatives and G growth agenda.
Preferred Qualifications
  • Experience or exposure on at 1 digital deployment or projects
  • Experience in engaging into strategic and tactical discussion with senior partners to sell the product offering
  • Provide inputs for Transformation Focused transition solutions in sync with E2E view of the proposed solution
  • Build positive relationships with the Client Project Team on a bedrock of Project / Change /
  • Lead & handle the project set up through to delivery of the new capabilities, and closure for all deals
  • Social Skills - ability to articulate thoughts clearly active listening and comprehension
  • Teamwork & Partnership - ability to establish encouraging and collaborative relationships with superiors, peers & subordinates
  • MS Projects experience is required

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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