Senior Director, Product Management - Payments Experience

Senior Director, Product Management - Payments Experience

Razorpay
5-8 years
Not Specified

Job Description


About Razorpay
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and s. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market most major innovations in the past 5 years. Razorpay enables businesses to accept, process and disburse payments at scale. Over the years the company has developed a stellar track record of serving customer needs from freelancers and small businesses to large scale enterprises.
Razorpay currently processes multi-billion+ USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India.
With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.
The company has raised USD $200M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.
In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via ) and enabling capital availability for businesses (via ). Both of these are run as a separate business unit with a laser-sharp focus on innovating in the 0 to 1 stage.
For behind the scenes details, do check out . Job Summary
This leader will be responsible for driving multiple products and product lines with company-wide and industry-wide impact. Northstar for this role would be Experience (NPS) and Monthly and yearly active merchants. In this role, you would be responsible for identifying problems, prioritizing ideas and solving them through product - right from problem discovery to conceptualization to launch. Come on board and shape India's digital payments future. This role will be driving several key initiatives and products in our Payments business. Would be a mix of at-scale product innovation as well as a few new products and initiatives in the zero-to-one phase. Primary customer persona for which you would be building products would be SMEs and freelancers and hence prior background in building for consumer-grade products at scale would be a big advantage. In this role, you would be expected to build a strong domain and customer depth and be a Payments expert at Razorpay. Job Description
  • Owner Mindset: As a Product Leader, you will be expected to be another entrepreneur at Razorpay who exhibits owner mindset and is comfortable to go beyond the defined role. You embrace as well as excel and thrive in front of a complex, ambiguous and uncertain challenge.
  • Product Leadership: Set processes and systems to scale the team and its effectiveness. Mentor and invest in the growth of your team. Identify hiring needs and own hiring end to end in your area. Lead from the front and be comfortable to be hands-on.
  • Business Strategy: Craft out our long term vision and business strategy to achieve the northstar. Identify new product lines and innovation opportunities.
  • Product Strategy: Define both long term product strategy and quarterly roadmap to achieve the product vision and create impact.
  • Execution: You will primarily drive product conceptualisation, product development, execution and Go-to-Market via your team. Leaders at Razorpay are expected to be comfortable in being hands-on.
You will be a good fit for this role if:
  • You think backwards from a customer's perspective.
  • You have a strong focus on customer experience.
  • You understand technology, but love customer-first & business-first thinking.
  • You are comfortable working hands-on as a leader in a fast-paced start-up environment.
  • You are curious about metrics, execution processes, macro trends.
  • Problem-solving and detail orientation come naturally to you.
  • Energetic self-starter with the hunger to work independently in a competitive and fast-paced environment.
  • You have at least 8 years of experience in Product Management and atleast 3 years of experience leading a team of Product Managers.
Reporting
This leadership role will report into our Head of Product for Payments - Reward
In addition to providing best in industry compensation and benefits, Razorpay offers you impactful & challenging problem statements, an environment with an amazing peer group and an opportunity to be a part of the payment and digital economy revolution in India! Excited Reach out to us on [Confidential Information]

About Razorpay

Job Source : razorpay.com

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