Senior Business Analyst- Trust and Safety

Senior Business Analyst- Trust and Safety

3-5 years
Not Specified

Job Description

Job Description :
About the team
Flipkart is India's largest eCommerce company and is defining eCommerce in the country. Flipkart's vision is to make Analytics and Big Data part of its overarching competitive strategy, and push it up to decision makers at every level.
In Trust and Safety
a) you will partner with business heads for Retail/Marketplace/Supply Chain to safegaurd the org biz from bottom line losses due to fraud buyer/seller/payment/malintent/leakages in processes
b) you will partner with Biz Operations team to enable discovery of fraud by engineering the right features, tracking the solves, metricising the outcomes and input drivers
c) you will partner with tech-product teams to build sustainable analytical products or biz products that prevent/detect fraud at scale
About the role:
Senior Business Analyst is an Individual Contributor role where you would be involved in identifying complex fuzzy problems, breaking them down into smaller parts and implementing creative, data-driven solutions. You would be responsible for defining, tracking and improving key metrics and communicating business trends to stakeholders.
What you'll do:
  • You You will model data in order to create reporting infrastructure/dashboards for business process management and data mining
  • You will be closely working with the business/product teams to enable data driven decision making.
  • You will execute quantitative analysis that translates data into actionable insights
  • You will drive data driven decision making through the stakeholders
  • You will influence new opportunities for business based on internal/ external data
  • You will drive the team to adopt new and innovative ways of solving business problems

What you'll need:
  • Educational/ Work ex:
    • Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute
    • 3+ Years of experience in relevant role
  • Required abilities / competencies:
    • Ability to breakdown any problem into components that can be collaboratively solved
    • Ability to negotiate on the scope of the problem through business understanding
    • Penchant for business and persistence to work with data to derive insights
    • Experience in analysing very large, complex, multi-dimensional data sets
    • Ability to find innovative solutions to mitigate dependencies and risks for deliverables
    • Ability to independently plan and execute deliveries
    • Exceptional written and verbal communication skills
    • Ability to multitask and work on a diverse range of requirements
  • Technical capabilities:
    • Expertise in SQL, Excel, other scripting languages (R, Python, etc.)
    • Good background in statistical modelling and experience with statistical tools such as R, Python, Spark, SAS or SPSS.
    • Good to have : working experience with BI tools (Power BI, Tableau, Qlikview, Datastudio, etc)

Job Details

Employment Types:




About Flipkart

Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle. Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.

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