Senior Business Analyst GSC's

Senior Business Analyst GSC's

4-6 years
Not Specified

Job Description

Job Description
health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.
The objective of Master Data Management is to support the business in the collation and accurate representation of the GB and CMB client base for BFCR, finance, whole sale market risk and relationship management. Enabling the business to accurately and consistently manage their financial crime risks, profitability and growth. The team is an integral part of Wholesale CDAO.
The Opportunity:
The purpose of Master Data Management (MDM) is to capture and maintain the data required by the GB and CMB Business to effectively manage client relationships from a commercial and risk perspective. MDM owns the below products and provides assurance that all active relationships and product extensions across Wholesale are associated to authorized client relationships:
  • Client List Provision
  • Client List Assurance

The principle focus is to ensure data sources and processes are managed in order to ensure data integrity. In this context these sources and processes are those which impact the GBM Client Lists.
This role is a GCB 6 role which will require the role holder to have a detailed understanding of the end to end service and product provisions and the data processess and data flows from source systems into the Client Lists.
Based on this context, the advertised role plays a key role in:
  • Act as SME of the process with end-end process knowledge in a Data Management domain
  • Develop / revise / reassess data remediation metrics and procedures for effective project delivery with reduced cost and sustainable quality.
  • Take effective decisions and identify and resolve complex queries including stakeholder escalations.
  • Guide and support the management to take strategic decisions.
  • Enable team to deliver expected results on set objectives via regular monitoring, guidance, training, coaching etc.
  • Flawless implementation of new projects and / or line of work.

This role is responsible & accountable for the successful delivery of the following areas:
  • Understand complex issues and review large amounts of data to identify the appropriate action/ solution.
  • Work collaboratively with other teams across MDM within and outside of base location to perform core day to day activities as well as identifying, understanding and communicating, issues or challenges which may occur and where possible recommending actions to manage or resolve
  • Take responsibility for identifying, understanding and communicating product development opportunities and associated business outcomes
  • Build business cases and develop Terms of References / Business Requirement document as applicable and procure approvals from the relevant Project Managers & Sponsors.
  • Execute the assigned projects / analysis as per the agreed timelines and with accuracy and quality.
  • Facilitate and manage regular meetings with senior managers, key stakeholders, SME's and delivery partners such as remediation teams.
  • Contribute to team development, effectiveness and success by sharing knowledge and best practice.
  • Assertively challenge and manage all stakeholders including Senior Managers in order to take action within a deadline.
  • Responsible for publishing regular updates on the projects and develop effective business MIs.
  • The individual will also continuously reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices and the impact of new technology.
  • Drive and support data quality projects / initiatives and/ or statistical analysis within MDM.
  • Independently deliver end to end results on various Projects / Initiatives.
  • Assist in delivery of more complicated projects under supervision of the Line Manager within agreed timelines, as per agreed quality standards.
  • Responsible for complete ownership of the assigned work streams & escalation management / remediation
All interested applicant should have the following skills and must meet the following requirements. It is essential to demonstrate or display evidence of the below in the CV while applying for this position:
  • 4-6 years of knowledge of client reference data (E)
  • Advanced SQL, Query optimization knowledge and PL SQL programming knowledge (E)
  • Data Visualization Techniques (E)
  • Data Mining and Data Structures (E)
  • Knowledge and working experience on ETL Process (E)
  • Knowledge and working experience of Data warehouse/Data Mart design (E)
  • Knowledge and working experience on Data Lake Technologies (D)
  • Implementation and Delivery Management (E)
  • High Proficiency in MS Excel (including VBA macros)
  • Detail-oriented and capable of delivering a high level of accuracy (E)
  • Analytical thinking and problem solving (E)
  • Project Management Skills, with prior experience in managing change, technology build and implementation/ integration (E)
  • Excellent interpersonal skills - ability to work across organizations to understand the current data issues. (E)
  • Possess good problem solving and decision making skills (E)
  • Excellent written and verbal communication (E)
  • Experience of working in a data function interfacing with Global Markets and/or Global Banking systems and processes will be useful (D)

Additional Information / Specific Skills (If Any)
- Minimum Qualification: B. Com /B.Sc / BCA / B.Tech or equivalent degree (10+2+3)
- Masters in Finance, MCA, MBA or any additional qualification in finance or banking would be preferred.
You'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***

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