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Senior Associate - MDM

0-2 years
Not Specified

Job Description

Job Description
Job Description :Context / Scope
Global Diageo Business Services (GDBS) is a global multifunctional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash (OTC), Source to Pay (STP) and Record to Report (RTR) and Data Services (MDM).
Diageo also has Captive Centers that support service provision in Global markets. GDBS is a multicultural, multi-language and matrixed environment.
A program is underway to establish a Captive Service Centre in Bangalore to service global markets.
The Data Service Stream in GDBS provides master data services which inclusive of data compliance and maintenance activities for GDBS served countries. This is being realized in cross-market and end-to-end functional responsibilities with the aim to continue the great steps forward that have been achieved in FY16 by the Data community.
The Data Service stream underpins and enables the proper operation of the business processes by ensuring timely, accurate, compliant, and relevant master data maintenance - processes being STP, OTC, RTR, ETEC, HRO, Supply chain. Master data maintenance in scope for the team are: Vendor, Customer, Finance, Commercial, Employee and Product & Supply master data.
The Master Data Services supporting & serves multiple markets / countries across the globe Diageo operating business.Dimensions
The role is responsible for a specific area of Master Data maintenance across GDBS served markets.Market Complexity
The role would entail responsibility for the step change, standardization, and process harmonization of Master Data maintenance across GDBS served countries.
Purpose of Role
The purpose of this role is to execute the creation and amendment of Product and Supply Master Data in SAP for relevant markets within the agreed lead-times, and while maintaining business compliance. The role will also involve some business reporting.Diageo Capabilities
Be authentic - Maintain great relationships with internal stakeholders and communicate in the right way. Stand for process quality and compliance.
Find solutions - The role involves processing critical data requests under significant time pressure to agreed timelines. The candidate should be pro-active and highlight opportunities to improve processes where possible.
Consistently deliver great performance - The role holder must be a self-starter and have strong prioritization skills, staying focused on what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is essential.
Manage People for Success- The role involves dealing with a large number of requests from various teams. The candidate should be able to work with competing demands from different stakeholders.Top 3-5 Accountabilities
Data Maintenance
  • Create, maintain Master Data based on authorised business requests, according to the relevant policies and procedures
  • Review Master Data Quality to ensure data is accurate and complete.
  • Work with the Data & Information Governance team to ensure Diageo best practice for data quality is implemented.

Operational Reporting
  • Complete and issue data-oriented reporting as requested on a timely basis

Process Improvement
  • Identify and pursue opportunities to streamline processes and increase process compliance with our stakeholders.

Training and Capability Enhancement
  • Train new team members and provide basic insight for stakeholders on Data related processes in SAP.
  • Evaluate level of Right First Time requests versus rejections to identify any capability gaps to be addressed.
Qualifications and Experience Required
  • Fluency in English
  • Basic MS excel knowledge
  • 0-2 years relevant work experience in master data domain
  • Basic Working knowledge on SAP application
  • Attention to Detail/Accuracy - Demonstrates sound commitment to importance of 'Right First Time' principle through ensuring own work is 99% error free
  • Review of supporting documents related to maintenance activity
  • Perform Material master Creation/Amendment/Deletion in SAP
  • Update and maintain critical information (such as DUTY, TAX, etc.,)
  • Perform testing in SAP test environment on any new technical change in system

  • Demonstrated energy and drive to make a difference in the data role.
  • Prior business experience preferable.
  • Strong communication skills, able to explain processes or reasons clearly and concisely for data request rejection
Barriers to Success in Role (Optional)
  • Lack of rigour and attention to detail, or an ability to work at pace.
  • Lack of communication skills or ability to build good professional relationships.
  • Inability to work with a broad set of stakeholders functionally and culturally.
  • Lack of English fluency
  • Inability to work assertively and proactively
  • Not a team player
  • Inability to drive for resolution
  • Insufficiently open minded
Flexible in Working Shifts including APAC & US region timings
  • Based on market requirements

Job Details

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About Diageo

As a global leader in beverage alcohol, our 200+ brands are part of everyday celebrations in over 180 countries. Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. Ever since Arthur Guinness took out a 9,000 year lease on a Dublin brewery, some 250 years ago, we became a business that is defined by the character of the people who work here. It took immense character from Alexander Walker to convince the captains of every ship in the port of Glasgow to take crates of Johnnie Walker to the four corners of the world. Today, nothing's changed. We're proud to be more than 27,775 talented people . While they make our iconic brands ever stronger around the world, we help them go further than they thought possible. Diageo is where you'll find a wide variety of personalities, experiences and perspectives , wherever you're based in the world. It makes for a stimulating and rewarding working environment, where everyone can flourish. DRINKiQ What's your DRINKiQ Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know on DRINKiQ website .

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