Senior Analyst/Analyst

Senior Analyst/Analyst

Gurgaon / Gurugram
1 - 3 Years
Not Specified

Job Description

Role overview:
Assist consultants and other stakeholders for US Health and Benefits domain, delivering RFP/Renewal reports to the Clients. Working on the internal client data base tool to update policy information related to US health and benefit plans. Benchmarking the plan data which provides the consultants the means to provide clients with market insights and a measure of how their benefit programs compare to the competition. Delivering Financial reports to onshore consultants, reporting the various parameters i.e. premium, claims & Loss ratios and also showing YOY comparison.
The process involves analysis of healthcare products data provided by vendors & onshore consultants pertaining to premium, claims, plan attributes. Querying clients for doubts/ clarification, and finally report generation or design updates.
- Operates as part of team under supervision of Sr. Analysts/Ops Manager
- Project execution in-line with SLA requirements, timelines and quality standards while ensuring high level of internal & external client satisfaction
- Understand and apply processes directly linked to their own work
- Ensure timely and accurate service delivery at defined productivity levels
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
- Collaborates with peers at Company to understand methodologies and data findings
- Enhance technical skills and personal effectiveness through training, education and coaching
Skills & Knowledge Requirements:
- Basic Knowledge of MS Excel text functions (LEFT, LEN), math functions (SUM, PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups
- Should be well versed with basic tool functionalities for creating, editing and formatting presentation
- Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, and in writing
- Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues
Competencies, Knowledge & Experience
Client Value Client Knowledge Stays up to date on internal and external client information and changes affecting own and team work
Prepares for internal and external client work by familiarizing oneself with  knowledge and experience relevant to the type of internal client and/or problem
Client Service Builds strong relationships with internal and external clients
Consulting Skills While working on projects, forms insights based on internal client needs, own expertise and internal capabilities
While working on projects shares his value-adding recommendations in an understandable manner regardless of whether differ from internal and external clients point of view
Selling Skills Asks questions from team members to improve understanding of internal and external clients needs
Unmatched Teams Adaptability and Flexibility Adapts own behavior to reflect the communication style of others to foster better relationships and teamwork
Developing Self and Others / Coaching Develops own expertise
Asks for and offers others consistent positive and constructive feedback
Shares subject matter expertise freely with other team members; helps them succeed
Cross-cultural Competence Works effectively with others of diverse backgrounds, perspectives and styles
Innovation Expertise Displays a credible level of knowledge and expertise in ones own domain
Capability Generates new ideas and shares innovations
Implements best practices
Demonstrates use of new knowledge
Influence Communicates complex thoughts clearly
Adjust communication styles to the different, even challenging audience
Promotes open, honest dialogue
Actively listens, ask questions and confirms understanding
Business Results Quality Management Manages internal and external Client and stakeholder expectations; delivers value without compromising quality
Business Acumen Identifies and promotes opportunities for cost savings, productivity improvement and revenue generation
Systems & Processes Understands and maximizes use of all applicable and relevant tools and processes
Project Management Helps in Managing scope, budgets and deliverables within pricing/ resource/ time constraints; helps in developing risk mitigation strategy
Values Excellence Demonstrates excellence
Holds self and others accountable for living Values
People Helps to build effective teams which promote respect, trust and dignity
Integrity Helps to create an environment of high standards, compliance and conduct
Community Promotes honesty, openness, and collaboration among team members and across other business segments

Call or Whatsapp HR Vandana 9599558190
or just drop your CV at [HIDDEN TEXT]


Axis Consultants
Naraina Vihar

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Industries : ITES/BPO

Skills/Roles I hire for: Good Communication Skills

level Hiring For: Junior Level, Mid Level, High Level

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