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Security Track Engineer

4-7 years
Not Specified

Job Description

Job Description
Role: External Collaboration Security Administrator [External Collaboration Security Administrator - L2]
Skills: McAfee Proxy, McAfee Web Security Gateway, Squid Proxy, VPN, LDAP
Monday to Friday (7:00AM to 7:00PM) and On-calls/Escalated issues during off hours
External Collaboration Security Administrator - L2
The primary responsibility of the administrator will be to work on supporting the various technologies / process mentioned above. All the requests should be tracked via the TI internal ticket management system (currently using ITSM)
The responsibilities include and not limited:
. Configuring client authentication in the McAfee proxy servers, including creating & managing profiles
. Support any issues, requests or tickets related to McAfee Web Security Gateway
. Upgrade the proxy software and keep it updated per TI & McAfee recommendation
. Work towards resolving security vulnerabilities in the applications / infra being supported
. Build, support & manage SFTP application & servers, Squid application & servers.
. Support any issues, requests or tickets related to services within External collaboration team.
. Resolve tickets raised via the CRC process to enable remote access for TI & partner employees. This also needs closer ties with various other support groups, not limited to AD, LDAP, IT Security, Physical security
. Maintains the DMZ inventory following TI's dmzinventory application.
. Actively participates in TI's DMZ scanning process to identify & fix vulnerabilities
. Participate in cross function projects representing External collaboration team and work towards enhancing TI's security posture
. Guide the L2 teams on process adherence and ticket resolution.
. Keep the TI stakeholders upto date on the functional updates and ensure to escalate for timely resolution of issues / process gaps
. Work towards automating day-to-day tasks to help drive quicker issue resolution and also eliminate manual errors
. Ensures the knowledgebase / wiki links are upto date with the latest process documentation.
. Carries a customer first attitude and is flexible in working across teams in driving issue resolution.
The TI External Collaboration team supports over 5 different products and technologies. It also includes supporting TI specific processes to enable external connectivity for TI & partner employees. The infrastructure includes technologies of complex nature supporting mission critical environments and uses multi-vendor systems and applications. The role needs to support the application and the underlying infrastructure in terms of upkeep, tracking, patching, monitoring, vendor / OEM interactions & migrations.
Web Security Gateway Proxy ( currently using McAfee )
Squid proxy
SMTP Servers
VPN access request / Client-Remote-Connectivity (CRC) process
SFTP service
DMZ inventory management

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