Security Lead Expert

Security Lead Expert

Not Specified
Not Specified

Job Description

about the role
In line with our ITIL based processes and organization, you will be in charge to follow Orange internal processes and manage:-
Incident management
- handle both re-active (customer call) and pro-active (monitoring) incidents
- troubleshoot and fix all incidents in close relationship with all people involved in the fault resolution process: level 1 (CTS2, DCSC, …), IT CSM, field operations, supplier helpdesk, Infrastructure and Engineering teams.
- provide root cause analysis (RCA)
Ability to work in a virtual team environment.
Problem management
- involved in problem management as the owner of the technical resolution
Change management
- handle standard change request, according to our change control and risk review process
- handle complex change requests, providing technical expertise and reporting to the change advisory board (CAB) as appropriate
Security Incident and Event Management
- monitor and respond to alarms and alerts from the SIEM and IDP solutions (triage / notification / recommendation / etc …)
- working closely with Technical Operations Owners / Security Managers and with the customer/customer SOC, to manage incident response coordination and follow-up
about you
- Excellent verbal & written communication skills in English language
- Good knowledge of MS-Office.
1) Primary responsibility is to provide Tier 3 cyber security support supporting multiple customers.
2) This position interfaces with external clients and is highly visible.
3) Responsible for general architecture, initial configurations and subsequent management cybersoc technologies.
4) Provide 7x24 production support to accept, operate, and maintain security elements. There are off shift activities and pager rotation.
5) Troubleshoot end to end cyber security issues and provide high end report to customer.
6) Conduct risk assessments on all work performed..
7) Conduct daily, weekly, and monthly proactive maintenance activities including configuration changes and code upgrades per business directive.
Technical Skills
  • SIEM (Qradar, ArcSight) - device integration, Configuration and administration of use cases, managing daly operations of alerts triggered in SIEM.
  • Vulnerability Management (Qualys) - integration of devices in Qualys. Regular scanning and reporting of vulernabilities and providing action plan to fix those vuleranibilities.
  • Malware investigation and reporting
  • Forensic investigation of incidents and SPAM / Phising email investigations
  • DDOS Arbor and alert mitigations.
  • Knowledge about conducting pen tests and composing the reports.

Customer Services & Operations

Job Details

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About Orange

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

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