Salesforce Technical Architecture Application Support Engineer

Salesforce Technical Architecture Application Support Engineer

Gurgaon / Gurugram
4-6 years
Not Specified

Job Description

Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Gurugram
  • Must Have Skills :Salesforce Technical Architecture
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : 1 Serve as a primary system administrator for the Salesforcecom environment 2 Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks 3 Help prioritize and triage all Salesforce issues and feature/product requests directly with the Engineering team 4 Conduct diligence on our current systems and tools and operate as main liaison with all vendors 5 Coordinate the evaluation, scope, and completion of new development req

    • Technical Experience : 1 A minimum of 2 plus years of Salesforce System Administration 2 Experienced supporting end users with technical issues 3 SalesCoud or ServiceCloud certification

    • Professional Attributes : Must have: 1 Good Communication skill 2 Capable of handling client facing roles Good to have: 1 Should have handled Team of 2-3 junior Developers

    • Educational Qualification : 1 Minimum 15 yrs of full time education

15 years of full time education

About Accenture

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