Salesforce Service Cloud

Salesforce Service Cloud

Marlabs Software Private Limited
Bengaluru / Bangalore
4 - 10 Years
Not Specified

Job Description

Job Title: Salesforce Service Cloud
Experience: 4 – 10years
Notice Period: Immediate to 15 Days
Location: Bangalore (Basavanagudi Location)

Job Description:

• Salesforce Service Cloud who have Experience in Case Management Setup.
• Escalation Process
• Development Experience is mandate
• Complex Entitlement and Milestone (Entitlement based on service Contracts)
• CTI Integration with Gynesys( INN)
• Service Contracts
• Warranties
• Service Einstein
• Salesforce Community (Partner & Customer)
• Salesforce Integration
• Salesforce Data Migration
• Federated Search implementation i. e Coveo Search.

Marlabs helps companies adopt digital transformation using Digital360 - a comprehensive digital framework comprising of Digital Product Engineering, Digital Automation, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-generation Digital Customer Experience.

Marlabs’ digital life-cycle model delivers rapid innovation using prototyping, co-creation, concept-to-completion and rapid deployment.

Marlabs’ innovation labs, “marlabs .next incubates cutting-edge technologies like Intent-Intelligence, AI, IoT, IoP, Blockchain and Hyper-Personalization.

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