Sales Operations Specialist

Sales Operations Specialist

2-5 years
Not Specified

Job Description

Job Description :
Sales Operations Specialist
Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes - from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.
Join us as a Sales Operations Specialist on our Sales Operations team in Hyderabad to do the best work of your career and make a profound social impact.
What you'll achieve
As a Sales Operations Specialist, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.
You will:
.Support of Customer relationship management with Sales account teams including participation on account team calls, customer conference calls and to provide guidance for on line ordering to both internal and external stakeholders.
.Develop relationships with internal and external stakeholders, help to create a close working team to engage and meet Customer requirements
.Improve purchase experience & online quality by proactively partnering with cross functional Teams
.Applies experience and judgment to make decisions or resolve issues within defined options or standard protocols.
.Does periodic reviews to ensure compliance of process and protocols for in scope accounts.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
.Essential to have excellent verbal and written communication skills.
.Proactive, self-driven and motivated with key focus on target achievement, whilst ensuring team success
.Attention to detail is essential, with good administrative skills, multi-tasking capabilities and good at prioritizing workload
.Stake holder management & engagement skills
.Process simplification & real-time problem solving skills
Desirable Requirements
. 2+ years of experience with email & telephone etiquette skills and ability to articulate and simplify customer issues and solution.
.Should be open to work in night shifts in a 24x7 environment.
.Must be able to multitask and manage effectively in a stressful working environment
Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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