Sales Coordinator EL Overseas - (Hyderabad)

Sales Coordinator EL Overseas - (Hyderabad)

Company Name Confidential
Hyderabad / Secunderabad
4-5 years
400000 - 450000 INR

Job Description


Roles & Responsibilities
Specific Responsibilities

Disbursement
Coordinate with customer and sales/Credit /Operations team in order to ensure smooth processing of disbursement.
Make welcome calls to customers for disbursement process
Complete Forex formalities and ensure we have all the documentation / receipts from the customer.
Ensure Legal Technical is completed within the stipulated timelines
Handle the documentation with accuracy and timeliness.
Manage TAT. Inform the customer of unforeseen delays or problems.
Ensure adherence to all policies & Maintain MIS.
Focus on Customer Service. Collection
Accountable for reducing delinquency for assigned accounts
Make collection calls and/or correspondence
Must communicate & follow up effectively with relevant department regarding customer accounts on a timely basis.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Reconciliation to be done for collection cases. PDD
Completion of Post disbursement documents.
Ensure TAT for completion of PDD’s
Coordinating with customers and sales team to get the documentation completed. Deliverables
Achieve SUD conversion target.
Achieve Collection target set.
Maintain PDD within the target set.
Maintain TAT on Disbursement.
Eligibility
Graduation /MBA (Marketing)
At least 4-5 years of relevant sales coordination from Education Loan, secured loan and unsecured loan.

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