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SaaS Quick Start Engineer

5-10 years
Not Specified

Job Description

Your next adventure at VMware is only a click away!

  • At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.
    If you see a position that might be right for you, we encourage you to apply and continue to be a part of our EPIC2 community.
    Job DescriptionBusiness Summary:
    VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
    Our team of 30,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
    In Cloud Management Business Unit (CMBU) at VMware, we are in the business of helping customers manage, operate and optimize their investment in multi cloud authoritatively through our SaaS and On-Premise solutions. The cross cloud architecture of our micro services provides the ability to lead, govern, and secure their applications running in private cloud as well as public clouds, such as Amazon AWS, Microsoft Azure (as seen here: )
    Job Role & Responsibility:
    You will be a part of very talented team of peers on networking, private cloud, and cloud services domain. You will contribute in crucial aspects of product development process, including designing the private and public data centers for CMBU.
    As a CMBU Cloud services specialist in a geographically distributed team, you will be responsible for the following:
    • Working with customers and Product & cloud services team to help improve the CMBU Cloud service's adoption.
    • Providing technical leadership to simplify customer engagements and experience with onboarding to cloud services.
    • Combine Technical Design/Engineering/Validating and higher-level customer engagement, fostering product/Services development.
    • Work with PM organization in associating requirements with customer use cases and provide customer feedback to Product Management
    • Work within a talented, geographically distributed team to drive customer vision, use case and outcomes.
    • Manage deployment, monitoring and troubleshooting of CMBU cloud services.
    • Demonstrate technical design, engineering and validation skills to improve our product to tackle real customer challenges.

    Required Skills:
  • Background with Computer Science fundamentals (based on a BS or MS in CS or related field)
  • At least 5 - 10 years of experience in public cloud and infrastructure architecture & design of complex distributed systems environments.
  • Overall experience in any of the field of Software Development, Testing, Release, Datacenter management or Customer facing technical role.
  • Strong cloud computing and software defined data center management experience required
  • Experience on working with AWS cloud resources.
  • Troubleshooting experience (Application to Infra)
  • Excellent customer facing skills and ability to provide advanced technical engineering support.
  • Passion for building quality software and quality systems
  • Strong analytical and problem-solving skills, attention to detail
  • Take initiative to improve products, tools, and process commands

  • Preferred Skills:
    • Our team looks for individuals who embody the values of humility, empathy, respectfulness, trustworthiness, good-natured fun and collaboration above isolationism.
    • Strong Security, Data Center, Micro segmentation skills
    • Ability to context switch in a fast paced, large Infrastructure environment used by multiple teams
    • Experience with VMware, Amazon Web Services, Microsoft Azure, Google Cloud.
    • Familiarity with modern converged infrastructure and hyper converged infrastructure platforms

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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