Retention Marketing Associate

Retention Marketing Associate

Snaphunt Pte Ltd
Bengaluru / Bangalore
1 - 6 Years
Not Specified

Job Description

The Offer

  • Join a well established FinTech firm
  • Excellent scope for learning and progressing your career

The Employer

Our client is democratizing payments for small & medium businesses in india. They are pioneers in on-demand payments in the country, and are relentlessly working on delivering seamless online business experience.

The Job

You will be responsible for :
  • Creating and executing customer re-activation & retention campaigns campaigns that improve engagement and reduce churn.
  • Using data analytics to generate insights in order to optimize campaigns and generate customer segments based insights for use within business development and other CRM initiatives.
  • Generate monthly strategies for the growth of revenue from existing portfolio of clients.
  • Ensuring the correctness of customer data and manage any data cleansing activities.
  • Continually testing and refining campaigns to gain insight and maximise usage and uptake.
  • Providing support on any requests or issues pertaining to CRM.

The Profile

  • You have a Degree from top tier college or university.
  • Some prior experience within client retention space and knowledge of relevant CRM tools will be an advantage.
  • You are comfortable with cross-functional interactions and possess good communication & interpersonal skills.
  • You are a strategic thinker, with an innate ability to understand business goals and can define ways to achieve them.
  • You have good experience dealing with analytics tools and are comfortable with calculating churn metrics, campaign effectiveness etc.
  • You keep yourself updated with all technology advancements, especially in FinTech sector, which will help us as a business going forward.
  • You are a driven individual who pays strong attention to detail and delivers work that is of a high standard.

Ref :41570011

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level Hiring For: Mid Level

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