Reservation & Ticketing Executive – Travel – Operation Back Office MNC - 8745833047 | 7065337388

Reservation & Ticketing Executive – Travel – Operation Back Office MNC - 8745833047 | 7065337388

Structured Learning Assistance Consultants India Private Limited
Delhi Gurgaon / Gurugram
1-11 years
Not Specified

Job Description

MIS cum Data Analyst Responsibility :
Fresher Can Apply
Documents Required: Educational Documents (Graduation Certificates)
Kindly go through the below mentioned Job Description ::
Responsible for solving queries of Customers through Email and Voice.
Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.
Perform problem research and testing when necessary.
Deliver high quality and timely resolutions to problems.
Initiate follow-up to other service areas when appropriate.
Perform other duties and responsibilities as necessary.
*No Placement Charges*
Required Candidate profile
Candidate Should Have Decent Communication Skills
Candidate Should Have Basic Computer Knowledge
Candidate Should Have Inclination Towards Customer Service
Candidate Should Have Customer Centric Approach
Candidate Should Have Descent Typing Skills
Should be excellent in Excel
Good Communication skills
MS Office operating and typing skills
Database management skills
Analytical skills
Interpersonal skills
Problem Solving skills
Graduate in any stream

Regards
HR
8745833047 | 8586804205

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