Relationship Officer (Banking)

Relationship Officer (Banking)

Snaphunt Pte Ltd
3 - 6 Years
Not Specified

Job Description

The Offer

  • Join a leading national private bank
  • Opportunity to contribute to revenue building and increase visibility
  • Attractive salary & benefits

The Employer

Our client is a leading national private sector bank that stands strong by its ethics led business. They strive to deliver premium banking experience along with secure future prospects for all their clients.

The Job

You will be responsible for :
  • Handling customer service requirements like account creations, liability product selling, grievances recording, cheque book related support etc.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Achieving and exceeding branch sales targets on a monthly and quarterly basis.
  • Promoting referrals in order to increase customer acquisitions.
  • Supporting relationship managers handling High Net Worth Individuals accounts.
  • Cross-selling and up-selling when deemed appropriate.
  • Working with various internal teams to ensure prompt and accurate transaction processing and support.
  • Escalating customer feedback as required.

The Profile

  • You have an MBA and at least 3 years relevant experience, with a reputable bank.
  • You are well aware of retail banking landscape and have solid understanding of the market offerings in this space.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong relationship builder and have the ability to prioritise clients requests.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and can work well both in teams and individually.
  • Ability to converse in local language would be an advantage, in order to deal with local customers.

Ref :03940771

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