Relationship Manager (Kolkata)

Relationship Manager (Kolkata)

Company Name Confidential
3-4 years
350000 - 400000 INR

Job Description

Roles & Responsibilities
Role and Responsibilities:

Understanding of the Educational Dynamics and Direct Channel network of Industrial Areas of the market.
Have a complete knowledge of Education institutional loan market in terms of business numbers, business practices and new initiatives.
Thorough understanding of documents at different stages of loan approval process
Collaborate with credit, collections for driving business in spoke locations.
Directing and carrying out sales related activities and initiatives rolled out time to time
Act as a SPOC for the branch related activities for SIL business
Work closely with the collection team to ensure healthy portfolio quality.
Efficiently managing the existing portfolio ensuring excellent customer service and timely loan repayment
Monitor and improve conversion ratio of appointment – login, Login – Sanction, Sanction – Disbursement.
Ensure DSR has to be filled on a daily basis.
Maintain and Improve TAT of sanction and disbursement.
Target achievement on disbursements.
Target achievement on monthly collection efficiencies across buckets
Updating DSR on a daily basis
Expand active relationships and penetration in them.


At least 3-4 year of relevant experience (Sales) in any kind of financial product ( HL/BL/LAP/Auto Loan).
Knowledge of Lending Business especially Education Institution Loan could be additional advantage.

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