RBB-Govt.Relationship & Service Mgr

RBB-Govt.Relationship & Service Mgr

The HDFC Bank Limited
Kolkata India
8-9 years
Not Specified

Job Description


Job Description :
Business Management Work on managing the existing Government Relationships and enhance and deepen their overall relationship with our Bank. He should focus on getting more Liability Values from Competition Bank. Customization requirements for this Segment / Entity and offer them our World Classing Bank Products and Digital Solutions offered by us. Independently influence the Key Officials in the NTB Government Departments in for getting their Banking shifted to our Bank. He should ask facilitate in getting the Approvals for doing Virtual Webinars, Physical Training Sessions and Event for the Govt. Employees along with our Assets and TPP Team. Carry % Growth Plan Target at Govt. Relationship Level as an evaluation matrix (CASA, Liability Inc. Value Plan and FD Penetration, Digital Penetration)Process / Product knowledge - Narrative Capability Building Working jointly with Wholesale Assets Team for exploring Lending Relationship / Facilities to these Government Relationship. Work working with RTFX Team and explore for Retail and Trade Forex potential in these Relationships (BG Facility, Forex Plus Card) KO Engagement - Create Visibility of the entire bouquet of products offered by HDFC Bank and also do Webinars, Training Sessions for the Employees. Primary Objective is to ensure that the Key Officials are influenced and Department accounts are shifted to HDFC BankB usiness Hygiene Meeting Top Key Decision Makers individually and along with Assets Teams, Digital Banking Team Enet / ECMS Team and creating avenues at various locations of where HDFC Bank Bank is not present or our share is low. Ensure Contact Benchmarks (CEP) are met with timely updation in CRMBusiness Reviews Weekly Review with the Branch Manager on Business Parameter and Growth Path. Documented Monthly review with the Cluster Head on the Business Performance Update Data Support and presentation jointly with Branch Manager / Cluster Head for Zonal / Regional / National ReviewDigital Enablement Working closely with the Digital Banking Team - E-Net, CMS Team and other similar channels to extract more Business from these Government Department. Drive RBBs Anywhere Banking Module Driving Microsite, Mobile Banking, Insta app and other bank Digital salary InitiativesSkillsCommunication / Influencing SkillsBanking Product, Process and Regulatory KnowledgePlanning and Organizing SkillsKnowledge of Competition & Current trends in financial Industry

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