R2R / P2P / O2C experts needed For Mumbai

R2R / P2P / O2C experts needed For Mumbai

2COMS Consulting Private Limited
8 - 12 Years
900000 - 1500000 INR

Job Description

Roles and Responsibilities
Hi All,
Greetings for the day !
We are hiring for one of our leading MNC client. PFB the job details.
Job Title : Team Leader / Manager R2R / P2P
Job Location : Mumbai
8 yrs (For TL) with 3 yrs team mgmt exp
12 15 yrs (For Manager) with 6 yrs team mgmt exp
Qua: B.Com / M.Com / CA
Shift :
Rotational / night 6 days working (For TL)
General 5 days working
Role :
PM will facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problemsolving recommendations, and recommendations of standardizing team operations.
Maintain MIS for internal and external customers.
Handle monthly process and security audits. Ensure documents are up to date to avoid non compliance and adverse ratings by internal and external auditors.
Ensure SLAs are met.
Conduct weekly, bi weekly and monthly meetings with clients, as agreed
Single point of contact for client and support teams
Coordinate individual team members work schedules and leave requests. The PM will coordinate Team schedule with Client and Team.
Ensure that each team member feels that their work is valued, appreciated, and meaningful to the success of the process.
Ensure maximum utilization of team members and control absenteeism.
Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.
Serve as a resource and content expert to team members; providing them with guidance and being available to answer questions to clarify the work activities.
Ensure team members are knowledgeable about the process and the teams roles in the delivery of these services.
Function as a team member and carry out duties and responsibilities assigned to the team.
Assess the need for training and submit requests to the SSDM.
Identify practices that are and are not working and make recommendations to the Process Manager.
Relate all new or revised policies, procedures and /or processes to team members to ensure they have the most uptodate and current information.
Support new team members in working through induction programme, ensure that they have the necessary knowledge to effectively participate on the team.
Recognize& celebrate team & individual accomplishments & exceptional performance
Contribute to staff appraisals & supervision process.
If Interested please share your profile @ [HIDDEN TEXT] / Call @ 09836864124

A reputed company - MNC

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