Product Support Representative II

Product Support Representative II

FIS Global Business Solutions India Private Limited
Pune India
0 - 50 Years
Not Specified

Job Description


Job Description :
Are you curious, motivated, and forward-thinking At FIS you\u2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Application Managed Services (AMS) team provides functional support to the Corporate Liquidity and Bank Treasury clients on products such as TRAX, eBAM and Quantum.
What you will be doing
At FIS we are looking for an experienced AMS Consultant to join the team. The successful candidate will provide in-depth product support to AMS clients by doing daily checks, working on service catalog requests and resolving issues raised by clients.
What you bring:
Knowledge / Experience
o Proven Clients Services or Professional Services experience in a Treasury / Banking or Financial environment.
o Knowledge in the following fields:
- Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
o Knowledge and understanding of Financial Markets, SWIFT messages
Skills

  • Excellent interpersonal and communication skills
  • Ability to build, maintain strong client relationships.
  • Experienced in understanding Treasury and Financial Operations
  • Excellent problem-solving skills.
  • Able to take the initiative and work independently or in a team.
  • Flexible with rotating shifts covering 24x6

Qualifications
Bachelor\u2019s Degree in Commerce or MBA finance
Competencies
  • Fluent in English
  • Collaborative \u2013 Collaborate with different groups and complete the assigned task.
  • Attention to detail \u2013 track record of authoring high quality documentation
  • Organized approach \u2013 manage and adapt priorities according to client and internal requirements
  • Self-starter but team mindset - work autonomously and as part of a global team

What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities \u2013 FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS\u2122 is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor\u2019s 500\u00AE Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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